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Senior Associate - Order Management at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Salesforce, ERP Systems, Invoicing, Financial Reconciliation, Contract Review, Compliance, Sales Tax, Data Validation, Stakeholder Communication

Industry

Business Consulting and Services

Description

* Enter and validate software orders in Salesforce and ERP systems, ensuring accuracy and completeness. * Review customer quotes, contracts, and purchase orders to ensure compliance with pricing, terms, and company policies. * Generate and reconcile invoices using internal reports, ensuring proper billing including Sales tax and alignment with financial requirements. * Monitor Salesforce dashboards and operational reports to track order status, backlog, and exceptions, and act promptly on discrepancies. * Push back incomplete or incorrect requests; communicate required corrections and follow up until resolved. * Coordinate hardware orders with Purchasing team * Manage order-related issues such as pricing mismatches, manufacturing constraints, and documentation gaps; escalate when needed. * Maintain accurate order files, license records, and approval documentation for audit and compliance readiness. * Participate in the development of tools and documentation to increase the efficiency of the sales process.

Responsibilities

Responsible for entering and validating software orders in Salesforce and ERP systems while ensuring compliance with pricing and company policies. The role involves generating invoices, reconciling financial reports, and coordinating hardware orders with the purchasing team.