Senior Associate, Platform SRE Engineer, SRE&Governance, Group Technology at DBS Bank

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SRE, Observability, ELK Stack, Grafana, Open Telemetry, Automation, Performance Management, CI/CD, Kafka, Prometheus, APM Tools, Network Routing, TCP/IP, HTTP, DNS, Scripting

Industry

Banking

Description

Job Objective DBS Bank is looking for a Platform SRE Engineer with experience working on enterprise level data engineering, analytics, and observability applications. The SRE engineer would be responsible for ensuring high availability of the platform services and perform continuous improvements to increase the platform’s efficiency and resiliency. The SRE engineer will also perform automation development tasks to remove toil and increase the team’s productivity. Roles and Responsibilities Develop monitoring and onboarding guidelines for various applications using observability platform stack, ensuring accurate monitoring and data collection. Implement Observability standards, best practices, operations and processes for the Enterprise in Observability tools. Automate routine tasks and reporting processes using APIs and scripting, reducing manual effort and improving efficiency in Observability tools (ELK, Grafana, AppDynamics etc) Identify and resolve performance issues through detailed analysis of transaction traces, application logs, and system metrics. Contribute to internal knowledge bases, create documentation, and share insights with the team to promote a culture of learning and collaboration. Design and implement monitoring solutions to track application performance, identifying bottlenecks, capacity planning and optimising system efficiency. Develop custom monitoring dashboards and generate automated reports to provide actionable insights Collaborate with development and operations teams to integrate Observability platform stack with CI/CD pipelines and other DevOps tools. Configure and fine-tune alerts to proactively detect and address performance issues before they impact end-users. Create data retention polices and access controls (RBAC) to manage user permissions. Perform application maintenance, patching, upgrading controller versions, agents etc, BAU support, capacity planning and ensure EOS/EOL is maintained Deliverables Ensure on-time delivery of tasks and projects. Ensure continuous uptime of applications and services. Ensure no security or audit issues. Job Dimensions Comply to bank standards to track and follow up on the assigned projects. Cover all areas in application and infrastructure operations of the platform. Requirements You should be a university graduate (computer science or related field) with good experience working with contemporary technologies and scripting languages. Strong communication skills and ability to explain protocol and processes with team and management A passion for learning and using new technologies in the open-source communities. Min 3 years of IT work experience. Working knowledge in ELK Stack, Grafana, Open Telemetry (OTEL) Experience in triaging and troubleshooting application problems quickly in monitoring tools by using various techniques Knowledgeable and experienced in SRE (Site Reliability Engineering) practices covering monitoring, observability, performance management, automation, and resiliency. Knowledge in Confluent Kafka, Prometheus & other APM tools (Dynatrace, Datadog, New Relic, Splunk) is a plus. Knowledge in AI/ML capabilities to automate RCA’s and shorter MTTR when issues arise. Good understanding of Network routing, Load balancing and Networking protocols; a base knowledge of TCP/IP, with an understanding of HTTP and DNS Good problem diagnosis and creative problem-solving skills Location: DBS Asia Hub Job: Technology Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

Ensure high availability and resiliency of platform services through monitoring, observability standards, and performance analysis. Automate routine tasks and reporting processes to reduce toil and improve overall team productivity.