Senior Associate, Production Services Application Support Analyst at Information Technology Senior Management Forum
Pittsburgh, Pennsylvania, USA -
Full Time


Start Date

Immediate

Expiry Date

25 Oct, 25

Salary

0.0

Posted On

25 Jul, 25

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Posted Date
7/24/2025
Description
Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. Knowledge of automation tools and frameworks such as Selenium, Ansible is a plus. Familiarity with software development methodologies such as Agile or DevOps. Experience in supporting Java, .NET based applications. Experience with IBM MQ/ messaging and Rabbit MQ middleware queues. Experience with SQL and Oracle databases and knowledge about writing SQL queries. Experience in deployment and strong debugging skills. Familiarity with ITIL Service Management. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests, incidents, change management and problem tickets. Knowledge with Monitoring tools such as AppDynamics, Prometheus, Cloudprober, Thousand Eyes, Splunk Should be willing to work on weekends on need basis. Strong problem-solving and analytical skills. Excellent communication and collaboration skills.
Type
Full-tim

Responsibilities

Please refer the Job description for details

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