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Senior Associate - Quality at DHL Supply Chain

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Attention To Detail, Communication, Problem Solving, Data Interpretation, Microsoft Excel, SAP, Customer Oriented, Process Oriented, Team Player, Collaboration, Logical Thinking, Time Management, Revenue Leakage, Tracking Reports, Query Resolution

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Reconcile invoiced information with payment data accurately and timely. Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Appropriate handling of sensitive information, High level of attention to detail Responds to inquiries regarding policies and procedures Act as primary problem solver concerning cash and duty shipment discrepancies Create and maintain tracking reports in relation to country ageing performance Prepare weekly outstanding open item report only timely manner Provide support for internal projects transition/ centralization Participate in internal and/or external meeting with all stakeholders Able to investigate and resolve queries according to Service Line Agreements. Contribute to capture potential Revenue Leakage for shipment with discrepancies Register relevant data in tools and ATT to monitor status of work University Degree or equivalent by experience Well verse with Microsoft Excel and SAP. At least 1.5 year experience in similar position Good communication in English: Oral and Written Ability to analyze with logical thinking process. Attention to details and able to meet tight deadline Able to work on evening shift, public holidays or weekend when required Engage, communicate and build network with the AR, RTR, Billing, BPO teams Customer oriented Process oriented and able to work under pressure Team Player and highly collaborative

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Responsibilities

The Senior Associate - Quality is responsible for reconciling invoiced information with payment data and addressing cash and duty shipment discrepancies. This role also involves creating tracking reports and participating in meetings with stakeholders.