Key Responsibilities and Accountabilities

• Client Relationship Management & GrowthBuild and maintain strong relationships with an assigned portfolio of clients, developing an understanding of their objectives and trading interests.
• Proactively contact prospective and existing clients through outbound calls, emails and digital channels to promote ADSS products and services.
• Support client activation, engagement and retention through structured follow-up and relationship management.
• Identify opportunities to increase client activity through tailored conversations and referrals to specialist teams where appropriate.
• Act as a trusted point of contact for assigned clients, responding promptly to enquiries and ensuring a high standard of service.
• Maintain accurate records of all client interactions and activities within the CRM system.
• Sales & Client EngagementMeet or exceed individual sales and activity targets, including client acquisition, activation and retention KPIs.
• Build a healthy sales pipeline through proactive prospecting and consistent client engagement.
• Develop a strong understanding of the ADSS product offering and effectively communicate its value proposition to clients.
• Collaborate with internal stakeholders to ensure a seamless onboarding and client experience.
• Market KnowledgeDevelop knowledge of financial markets, FX, CFDs and ADSS products through ongoing training and coaching.
• Stay informed of market developments and economic events to support client conversations.
• Demonstrate a willingness to continuously learn about financial products, trading concepts and industry trends.
• Performance & TargetsDeliver against defined KPIs relating to client engagement, activation, sales conversion and revenue generation.
• Maintain high levels of client satisfaction through professional and timely communication.
• Track personal performance and contribute to overall team objectives.
• Ensure accurate reporting and documentation of client interactions.
• Compliance & Risk ManagementEnsure compliance with all applicable regulatory requirements, internal policies and procedures.
• Complete all mandatory compliance and product training.
• Escalate any client concerns or potential compliance issues appropriately.
• Support Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements throughout the client lifecycle.

• QualificationsBachelor's degree in finance, Economics, Business Administration, or a related discipline

• Experience2-4 years of experience in a sales, business development, account management or customer-facing commercial role.
• Experience in financial services or trading is advantageous but not required.
• Demonstrated ability to achieve sales targets and build strong client relationships.
• Experience working in a fast-paced, target-driven environment is preferred.

• Skills and CompetenciesExcellent communication, interpersonal and relationship-building skills.
• Strong sales and negotiation skills with a customer-first mindset.
• Commercially driven with a passion for achieving and exceeding targets.
• Curious and eager to learn about financial markets and trading products.
• Strong organisational skills and attention to detail.
• Resilient, adaptable and comfortable working in a fast-paced sales environment.
• Proficiency with CRM systems and Microsoft Office applications.
• 
  

Key Responsibilities and Accountabilities

• Client Relationship Management & GrowthBuild and maintain strong relationships with an assigned portfolio of clients, developing an understanding of their objectives and trading interests.
• Proactively contact prospective and existing clients through outbound calls, emails and digital channels to promote ADSS products and services.
• Support client activation, engagement and retention through structured follow-up and relationship management.
• Identify opportunities to increase client activity through tailored conversations and referrals to specialist teams where appropriate.
• Act as a trusted point of contact for assigned clients, responding promptly to enquiries and ensuring a high standard of service.
• Maintain accurate records of all client interactions and activities within the CRM system.
• Sales & Client EngagementMeet or exceed individual sales and activity targets, including client acquisition, activation and retention KPIs.
• Build a healthy sales pipeline through proactive prospecting and consistent client engagement.
• Develop a strong understanding of the ADSS product offering and effectively communicate its value proposition to clients.
• Collaborate with internal stakeholders to ensure a seamless onboarding and client experience.
• Market KnowledgeDevelop knowledge of financial markets, FX, CFDs and ADSS products through ongoing training and coaching.
• Stay informed of market developments and economic events to support client conversations.
• Demonstrate a willingness to continuously learn about financial products, trading concepts and industry trends.
• Performance & TargetsDeliver against defined KPIs relating to client engagement, activation, sales conversion and revenue generation.
• Maintain high levels of client satisfaction through professional and timely communication.
• Track personal performance and contribute to overall team objectives.
• Ensure accurate reporting and documentation of client interactions.
• Compliance & Risk ManagementEnsure compliance with all applicable regulatory requirements, internal policies and procedures.
• Complete all mandatory compliance and product training.
• Escalate any client concerns or potential compliance issues appropriately.
• Support Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements throughout the client lifecycle.

• QualificationsBachelor's degree in finance, Economics, Business Administration, or a related discipline

• Experience2-4 years of experience in a sales, business development, account management or customer-facing commercial role.
• Experience in financial services or trading is advantageous but not required.
• Demonstrated ability to achieve sales targets and build strong client relationships.
• Experience working in a fast-paced, target-driven environment is preferred.

• Skills and CompetenciesExcellent communication, interpersonal and relationship-building skills.
• Strong sales and negotiation skills with a customer-first mindset.
• Commercially driven with a passion for achieving and exceeding targets.
• Curious and eager to learn about financial markets and trading products.
• Strong organisational skills and attention to detail.
• Resilient, adaptable and comfortable working in a fast-paced sales environment.
• Proficiency with CRM systems and Microsoft Office applications.
•