Job ID: 3228651
DoorDash Technologies Australia Pty Ltd
Sydney, NSW; Melbourne, VIC
About the Team
DoorDash is looking for top talent for several pivotal roles supporting our New Verticals business in Australia and New Zealand! We are looking for someone who is excited about joining a fast-paced environment and. Join us in our global mission to empower and grow local economies!
About the Role
As an Senior Associate on the ANZ International New Verticals S&O team supporting Dasher Efficiency, you’ll focus on supporting key functions in the area of cost efficiency across our Grocery, Convenience, Alcohol, and Retail verticals. You’ll be incredibly close to the end-to-end Dasher experience, helping launch and manage key cost and quality initiatives, diving into data to identify trends and root cause any issues, pulling insights that will inform operational and product strategies, designing experiments to help improve in-store pick efficiency, and developing action plans to improve dasher supply available for different delivery types within New Verticals all while working with a wide array of cross-functional teams like account management, product, engineering, finance, analytics, and operations.
You will report into the ANZ New Verticals General Manager.

You’re excited about this opportunity because you will…

• Strategize – From first principles, you’ll design the optimal dasher efficiency strategy for the ANZ New Verticals business—balancing world-class customer/ dasher experience with sustainable cost structures.
• Operate – Own tracking dashboards and manage week-over-week metrics for the various components of Dasher Efficiency. You’ll identify drivers of trends and develop plants to improve results.
• Analyze – Build models using Excel and SQL to evaluate the economic, operational, and strategic impact of different initiatives—helping shape data-driven decisions that balance business costs with customer order quality.
• Experiment – Turn strategy into action by designing and running operational experiments that test cost levers, efficiency features, and quality improvements—delivering measurable outcomes.
• Build – Be a foundational part of DoorDash’s next big business. You’ll help launch new products and processes that drive down costs, optimize efficiency, raise quality standards, and scale something completely new—from vision to execution.
• Lead, Collaborate, and Influence – Work cross-functionally with teams across growth, quality, marketing, partnerships, and product to build and scale our New Verticals business—shaping how we deliver both exceptional quality and affordability at scale.

We’re excited about you because…

• You have 2-3+ years of experience — You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
• You are a self-starter – You have a bias for action and are able to thrive in a fast-paced, constantly changing environment
• You are a problem solver – You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
• You are analytical – You use data to inform tough decisions, and are comfortable operating at both the 10,000 foot level and at the 10 inch level. You’re strong with data
• You are an owner – You’re always looking for opportunities to better your work product and own the outcome – both the good and the bad
• You’re unafraid of ambiguity – Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment

About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.

Please refer the Job description for details