Senior Associate, Sales Support (Quote Renewals) at Ingram Micro Distribution GmbH

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Customer Service, Quote Renewals, Account Activation, Onboarding, Time Management, Organizational Skills, MS Excel, Communication Skills, BPO Experience, IT Distribution, Supply Chain, Proactive, Detail-Oriented, Collaboration, Revenue Management

Industry

IT Services and IT Consulting

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! We are looking for a detail-oriented and proactive Senior Associate, Sales Support to join our Sales Journey team. This role supports both email and customer interactions, focusing on account activation, onboarding, and coordination with sellers and partners. The ideal candidate will have a background in sales support or experience in sales-related functions, particularly within the tech industry. Job Responsibilities: Provide email and customer support for account activation and onboarding Coordinate with sellers and partners to ensure smooth onboarding and support Manage quote renewals for software/license renewals Follow up on contracts to drive revenue and ensure timely processing Collaborate with internal teams to support sales operations and customer experience Qualifications: College graduate of any course; or High School Diploma (but should have at least 5 years functional experience) Mut have at least 3-4 years BPO experience in Quote Renewals, Retention, Customer Service, or other related roles Background in supply chain or IT distribution is highly preferred Experienced with MS Excel for reporting and tracking Strong time management and organizational skills Average to Good English communication skills Willing to work on day shift (SG time zone) and 10 days RTO/monthly #LI-Hybrid With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com Click Introduce Yourself above to join our talent network! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.

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Responsibilities

The Senior Associate, Sales Support will provide email and customer support for account activation and onboarding, and manage quote renewals for software and license renewals. This role also involves coordinating with sellers and partners to ensure smooth onboarding and support.