Senior Associate - Software Development at Sutherland

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

.NET Framework, MVC, C#, SQL Server, Web Services, Rest API, Azure, JavaScript, jQuery, AngularJS, Angular, Agile SCRUM, Analytical Skills, Problem Solving

Industry

IT Services and IT Consulting

Description

Company Description We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman. https://www.sutherlandglobal.com/ https://www.linkedin.com/posts/sutherland-global_sutherland-india-is-certified-as-a-great-activity-6914801835199385600-wvHQ?utm_source=linkedin_share&utm_medium=member_desktop_web Job Description Sutherland is seeking an attentive and analytical person to join us as a .Net Developer to be responsible for overseeing the quality of calls and customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Responsibilities: Keep management updated: Should update the management on the status. Analytical skills: Good analytical skills and able to think End to End solution for the requirements provided. Development activities: Responsible for design, coding, Testing and deployment (if required) of the complete application for the requirements provided. Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs. Strengthen relationships: Should work as a team and be able to communicate effectively with customer and team members. Take the lead: Able to debug the production issue quickly and provide the root cause analysis with resolution for the issue. Qualifications To succeed in this position, you must: Software developer with 2 - 4 years of experience in .NET technologies. Primary responsibilities Hands-on experience with .NET Framework, MVC, C#, SQL Server, Web Services, Rest API, Azure. Experience with client-side scripting (JavaScript, jQuery, AngularJS, Angular). Problem solving skills & good team player. Completing the assigned tasks by adhering to the coding standards and quality processes. Key competencies Functional Domain: Exposure to the U.S Healthcare domain knowledge will be an added advantage. Process: Working experience in the Agile SCRUM methodologies. Educational Qualification: B.E / B.Tech / M.C.A Other Considerations: Location: Hyderabad Work Mode: Work from Office Notice Period: Immediate Joiner

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Responsibilities

The role involves design, coding, testing, and deployment of applications based on provided requirements, while also overseeing performance and service quality to ensure customer satisfaction. Responsibilities include updating management on status, providing root cause analysis for production issues, and coaching customer service representatives.