Senior Associate - Trade Operations.COE Pak - FTC - Exports.Operations Grou at Mashreq Careers

İzmir, Aegean Region, Turkey -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trade Operations, SOP, UCP, ISBP, ISP, Sanction Checking, Commodity Trade, SWIFT Messages, Charge Recovery, Nostro Reconciliation, Teamwork, Problem Solving, Communication Skills, Team Management, MS Office, Analytical Skills

Industry

Banking

Description

* All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines. * Perform sanction checking of relevant parties in documents * Handle Commodity Trade Operations documents * Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages * Ad-hoc tasks given by the Team Head * Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues. * No revenue leakage due to miss out in charges collection * No outstanding reconciliation entries pending in Nostro or Internal accounts. Operating Environment, Framework and Boundaries, Working Relationships * Multi-discipline, multi-cultural work force involving financial and non-financial processes across UAE & IBG * Competitive environment, constant endeavor to maintain edge in the market, Quality of service is the key in this model, has to cater to different business segments(CIBG/RBG/IBG) as per distinguished needs. Understanding and accurate analysis/interpretation of ICC publication as well as remaining abreast to the global compliance scenarios, Trade Based Money Laundering as well as Geo political situations is considered being proactive. PROBLEM SOLVING * Managing customers’ expectations, Ideation and working on automation projects * Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues * Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery. * Audit observations if any, must be closed in an effective and timely manner. DECISION MAKING AUTHORITY & RESPONSIBILITY * Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis. * Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls. * Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results * Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager. * Shares responsibility with his/her seniors. KNOWLEDGE, SKILLS AND EXPERIENCE * Bachelor's Degree * At least 3-4 years of relevant working experiences in Trade Operations * Expert level knowledge in Understanding of Import Payments (Trust Receipts, Advance Payments, Funded Risk Participations) * Expert level knowledge of accounting entries and UATs. * Understanding of amortization principles * Good communication skills, Team Management and interpersonal skills * Proficiency in MS Office (Word and Excel) * Attentive to details, good analytical skills and interpersonal skills * Able to work under pressure, excellent organizational skills and good team player.

Responsibilities

The role involves processing trade operations documents according to SOPs and international guidelines, ensuring accurate charge recovery and performing sanction checks on relevant parties. Responsibilities also include authorizing system transactions, preparing SWIFT messages, and escalating errors or customer service issues promptly.