ABOUT MOSER
For more than 25 years we have formed partnerships and grown through open and honest collaboration with our clients, partners, and employees. We are best known for taking great care of our clients, our dedication to creating a work environment where employees do their best work, and our deep commitment to continuous improvement. Our consultants work in a collaborative and fast-paced environment, are self-motivated, and are passionate about evolving technology. It is no accident that we are recognized as one of the Best Places to Work in Indiana for 10 consecutive years.
Internally, we believe in building strong teams from the top down with a focus on values in our Model-Coach-Care philosophy. Our leadership are encouraged and trained to model good practices, mentor other employees and each other, and show empathy and caring in all interactions. This is the base of our core values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support and Transparency.
Moser Consulting believes in equal opportunity for all people and is committed to enabling a diverse, equitable, and inclusive culture. We foster a spirit of unity that respects the remarkable individuality of everyone’s culture, history, and service.
DESCRIPTION
Atlassian Specialists at Moser Consulting play a crucial role in maximizing the functionality and efficiency of Atlassian products, especially Jira, for our clients. As experts in the architecture, design, implementation, and operation of these tools, they ensure that our clients can effectively manage their projects and workflows to achieve optimal performance and alignment with their business goals. Our specialists are recognized for their deep technical expertise, strategic thinking, and ability to deliver tailored solutions that drive client success. Advanced position where the individual leads significant projects, mentors junior team members, and contributes to strategic planning. They are recognized for their deep expertise, leadership in problem-solving, and ability to drive projects to completion.
REQUIREMENTS
- Leads complex migrations and upgrades without supervision.
- Develops custom plugins and scripts to extend functionality of Atlassian products.
- Earns the Atlassian Certified System Administrator certification, focusing on complex system configurations.
- Pursues continuous learning on new Atlassian releases and cross functional tool integrations.
- Leads cross-functional team meetings to drive strategic discussions on project integration and aligns Atlassian tooling with business processes.
- Facilitates conflict resolution sessions where project scopes or technical challenges arise, ensuring stakeholder needs are met and projects stay on track.
- Develops communication strategies to ensure seamless information flow between project teams, senior management, and clients on key milestones.
- Leads the technical portion of sales presentations, articulating the value proposition of Atlassian solutions in solving complex business challenges.
- Coordinates with sales and marketing teams to develop compelling case studies and testimonials that highlight successful implementations.
- Develops and leads mentoring programs, focusing on advanced Atlassian skills and certifications.
- Provides guidance on using tools and techniques effectively, supporting less experienced Atlassian Specialists in their professional development.
- Speaks at industry conferences and publishes papers on advanced Atlassian topics.
- Leads large-scale projects and influences organizational strategies related to Atlassian product usage.
PREFERRED SKILLS
- Oversees and directs the strategic use of Atlassian products within large enterprise environments.
- Provides expert consultation on best practices, system architecture, and advanced product features.
- Leads innovation projects to keep the organization at the forefront of Atlassian technologies.
- Maintains comprehensive Atlassian certification, including enterprise administration and advanced tool specific credentials.
- Leads internal training programs, setting standards for certification and professional development within the Atlassian team.
- Engages in high-level strategic communications with C-suite executives to discuss organizational impacts of Atlassian implementations.
- Champions the use of Atlassian tools across the organization by leading seminars and executive roundtables to drive broader strategic objectives.
- Directs crisis communication efforts, ensuring rapid and effective resolution strategies that maintain client trust and project continuity.
- Oversees the development of strategic pre-sales materials and presentations, setting the tone and direction for how Atlassian services are marketed and sold.
- Engages directly with top-tier clients during the sales process, providing authoritative expertise that influences decision making at the highest levels.
- Actively involved in creating and disseminating technical content, whether through participation in user groups, marketing efforts, or educating professionals at all prior levels.
- Cultivates a culture of continuous learning and expertise in Atlassian products across the organization.
- Establishes thought leadership in the field, influencing how Atlassian products are perceived and utilized in the industry.
- Serves as a top-tier leader within the organization, guiding strategic decisions and representing Atlassian expertise in external forums.
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