Senior Author Operations & Services Specialist at Wiley
Remote, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

35900.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

JOB DESCRIPTION:

Senior Author Operations & Services Specialist

How To Apply:

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Responsibilities

As the Senior Author and Operations Specialist, you will provide the author experience expertise at an operational, service and process level. You will proactively review the service delivered, act as Author Operations & Services SMEs on related projects and initiatives as well as collect, analyse and report on data related to Author Operations and Services support.
The Senior Author and Operations Specialist supports the Author Operations and Services first level support team by providing escalation pathways to resolve operational and service issues across Author Services platform, Wiley Author Licensing Service, Open Access and Online Open article publication charge and funding services.

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