BASIC QUALIFICATIONS:

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or a related field, or 5+ years of equivalent professional or military experience
• Experience with electrical theory, robotics, controls components, and automated equipment
• Proficiency in programming software (e.g. RSLogix5000 Studio, FT View, etc.)
• Knowledge of robotics work cells and their control systems
• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
• Experience identifying, maintaining, troubleshooting, and modifying motor controls, including motor starters, VFDs, DC drives, and standard electrical components
• Hands-on troubleshooting experience with industrial electrical systems, including 480V 3-phase, 110 VAC, and 24VDC
• Knowledge of Warehouse Management System Software Concepts and messaging protocols
• Experience interpreting, modifying, and developing mechanical and electrical drawings
• Experience with SCADA systems and KPIs
• Proven leadership skills in a technical role, with the ability to interact with all levels of management
• Strong reasoning, analytical, and problem-solving abilities
• Experience in training and developing others
• Excellent communication and customer service skills

PREFERRED QUALIFICATIONS

• Proficiency in systems controls design, programming, and integration
• Field service engineering experience
• Experience supporting a wide range of different conveyors and sortation systems
• Proven history of remote technical phone support
• Experience with advanced automation controls systems, industrial robotics, and ASRS systems

OUR PURPOSE:

At C&W Services, we live by the belief that “Better Never Settles.” We’re dedicated to creating a positive impact globally, and we’re looking for talented individuals to join our team.

ABOUT THE ROLE:

As a Senior Automation Engineer (SAE), you will manage the Automation Engineering (AE) team at your facility. This includes coordinating the maintenance of the control systems, scheduling tasks and projects with your team, and designing more efficient methods to operate the systems. SAEs are a primary resource for the overall operational efficiency of the facility and other leaders within the building’s maintenance team. We are seeking a proactive automation controls and technical support engineer for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices and programs.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Coordinating with and mentoring Automation Engineers to accomplish the goals and objectives of your facility’s operational plan
• Collaborating closely with Operations, Engineering, Safety, and other departments to support MHE systems optimization and project implementation
• Understanding, maintaining, and troubleshooting material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
• Monitoring MHE metrics, partnering with maintenance/operations to address system performance issues, and providing analysis across all facilities
• Acting as the first level of escalation support for the Automation Engineers, during and after business hours, troubleshooting locally and remotely, and repairing all hardware or controls software systems within the building
• Appropriately escalating downtime situations to other network support teams, experts, and/or vendors to restore equipment operation
• Facilitating Failure Analysis and Incident Review processes and implementing process improvements or retraining to avoid future incidents
• Applying subject matter expertise in material handling and electronic systems to maximize building utilization of systems
• Performing, utilizing, and providing analysis and analytics to assess material handling system performance
• Partnering with facility Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations, acting as the technical consultant for capital projects inside the building
• Communicating technical issues and project timelines with building leadership, operations, and the maintenance team, and explaining operational impact
• Assisting with skill assessments for the technical positions within the site maintenance teams.
• Participating in AE conference calls and coordinating with the AE central team to complete all required tasks
• Traveling up to 10%