Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

Core Skills

A senior QA engineer should act as a quality leader, mentor, and strategic contributor across delivery teams.

• Strong ownership of overall product or platform quality
• Ability to define QA strategy, test approach, and release quality standards
• Excellent analytical and critical-thinking skills
• Strong communication with technical and non-technical stakeholders
• Ability to influence engineering teams without relying on authority
• Confidence challenging requirements and delivery plans where quality risks exist
• Strong risk-based decision-making
• Ability to balance delivery speed with quality, maintainability, security, and scalability
• Mentoring and coaching of junior and mid-level QA engineers
• Ability to lead defect triage, root-cause analysis, and continuous improvement activities
• Strong stakeholder management across product, engineering, architecture, DevOps, and delivery teams
• Ability to translate business requirements into testable acceptance criteria
• Strong facilitation skills in refinement, planning, retrospectives, and release readiness discussions
• Proactive approach to identifying gaps in process, tooling, environments, and automation coverage
• Ability to promote a shared quality mindset across the team
• Strong documentation skills for test strategies, automation standards, release risks, and quality reports
• Comfortable making pragmatic trade-offs in complex delivery environments
• Ability to support high-quality delivery of solutions that are fit for purpose, maintainable, robust, scalable, and secure

Technical Skills

Test Automation & Strategy

• Strong experience designing, building, and maintaining test automation frameworks
• Ability to select appropriate tools for UI, API, integration, contract, performance, and end-to-end testing
• Strong programming ability in C#, JavaScript, TypeScript, or another relevant automation language
• Deep understanding of automation patterns such as Page Object Model, Screenplay, API client abstraction, test fixtures, reusable test data builders, and service mocks
• Ability to design automation that is scalable, maintainable, reliable, and suitable for CI/CD
• Experience reducing flaky tests and improving automation execution speed
• Ability to define automation standards, coding guidelines, and review test code

UI Testing

• Good understanding of web application testing, especially Angular-based applications
• Experience testing UI behaviour, forms, validation, routing, authentication flows, and browser compatibility
• Ability to write or maintain automated UI tests using tools such as Playwright, Cypress, Selenium, or similar
• Basic understanding of HTML, CSS, JavaScript, and browser developer tools
• Ability to define frontend test coverage across unit, component, integration, UI, and end-to-end layers
• Experience testing complex user journeys, state management, routing, validation, authentication, and accessibility
• Ability to advise on testability improvements in frontend code

API Testing