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PLEASE REVIEW THE FOLLOWING JOB DESCRIPTION:

This is a senior-level, highly technical lead position where the candidate will be responsible for understanding requirements, planning, designing solutions, modernizing, implementing, enabling, and supporting the Public Cloud Platforms for build/deployment automation across multiple projects/business units. The candidate must be able to lead team members, multiple projects, and agile processes as well as articulately present new modern enterprise Cloud capabilities to our customers to increase adoption and awareness. The candidate will focus on delivering secure, resilient and compliant cloud environments that enable applications teams to deliver maximum value to the business. With a high focus on automation, the candidate will leverage existing industry best practices as well as lead the development of new best practices to enable technical innovation in the financial services industry.

• Cloud Engineering and Operations – Via automation and other means, implement platform related resources in the Cloud Platform. This may include but not limited to certificates, keys, storage, compute, and network resources
• Exercise strong leadership in technical decision direction
• With expert level technical acumen, influence architecture and engineering decisions for made at the Enterprise-level Solution Design – For assigned projects, the candidate must work with Line of Businesses to define and manage implementation designs including system diagrams, data models and business process diagrams as well as engage with enterprise architects for design collaboration and review for software build and deployment automation
• Solution Implementation – Oversee the implementation of projects to ensure the implementation is consistent with design decisions, standards, and best practices
• Experience building out a cloud operating model and container strategy with is a plus
• Performance Metrics – Establish key performance indicators (KPIs) to promulgate success factors for the entire software portfolio
• Risk Management – managing different audit requirements for compliance and remediating any audit issues that may arise
• Disaster Recovery – implementing and testing the DR plans for the Cloud Platform.
• Change/Release Management – Knowledge of ITIL tools (e.g. ServiceNow) for operational and service efficiency
• Perform duties & responsibilities specific to department functions or assigned by senior leadership
• The ideal candidate will be goal-oriented, independent, motivated, self-driven, result-oriented, and act as an agent of change. They must act as an influencer, be pragmatic, can function as a team mentor & player, able to handle multiple competing priorities in a dynamic environment, and should have the highest level of integrity & proven track record of success & leadership.

REQUIRED QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. A minimum of seven+ years in a combination of professional services and financial services industry
2. Five+ years of product management experience
3. Deep understanding of software development methodologies and best practices
4. Deep and broad experience in digital banking, financial services, or other complex transactional services
5. Experience leading complex, cross-functional initiatives and large scale projects
6. Demonstrable understanding and application of digital concepts and technology
7. Ability to lead initiatives throughout the software development lifecycle, including post implementation
8. Bachelors’ degree in business, engineering, design, or technology field; banking or financial management education or equivalent education and related training
9. Strong strategic thinker, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts
10. Demonstrated experience in managing a varied team of professionals in a project-based environment and a proven ability to coach and develop a team
11. Outstanding skills presenting/communicating ideas and data to Executive level leaders
12. Sound business judgment and ability to build a business case around a product or service
13. Expert relationship builder; developing open, effective, considerate, and productive working relationships. Can “work the matrix” and gain credibility quickly with internal and external constituents.
14. High level of adaptability; responds appropriately and competently to the demands of work challenges when confronted with change, ambiguity, adversity, and other pressures.

PREFERRED QUALIFICATIONS:

• Bachelor’s/Master’s degree in related field or comparable IT experience is required
• 10+ years of experience working in IT organizations, preferably in financial services organizations
• 7+ years of experience in enterprise software development lifecycle
• 7+ years of experience in software development, build/release management, & change/incident management
• 5+ years of experience in systems administration
• Experience with enterprise SDLC tools
• Experience creating runbooks as well as software build/deployment best practices
• Achieved one or more of the Public Cloud Associate-level certifications or Professional-level certifications
• Achieved one of the Terraform associate-level certification
• Expert understanding of Cloud Industry concepts and services such as but not limited to: XaaS, IAM, IAAA, Serverless, Disaster Recovery, DevOps, Server, Storage, and Networking
• Strong people management and team building skills
• Strong knowledge of the ITIL process is a plus
• Expert background in IT systems administration
• Extensive participation in Agile/Scrum best practices and methodology
• Ability to manage multiple projects concurrently
• Ability to think and plan long term, but execute to these goals in short-term
• Ability to be flexible and adapt to any given situation
• Ability to work under pressure in high stress situations with a calm demeanor
• Innate ability to provide “extraordinary service” to end clients - as client focus is critical to your success and to the program’s overall success
• Championed organizational changes and created an environment where people willingly participate in initiatives and programs
• Self-starter that demonstrates initiative and ability to work independently with little supervision
• Proven ability to identify and remove large obstacles or barriers on behalf of the team
• Ability to grow and mentor new and existing staff members to be productive technology leaders
• Proven project management and customer service skills; demonstrated planning and organization skills
• Highly effective collaboration skills and ability to operate across organizational disciplines
• Have excellent verbal and written communication skills and strong formal presentation skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences.
1. Responsible for understanding industry landscape, competitive environment, and voice of client
2. Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners.
3. Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations
4. Partner with Tech Agile teams on development, rollout, and post-production support
5. Partner with Legal, Risk, & Compliance on new product development and remediation when applicable
6. Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout
7. Responsible for the client experience/results/KPIs of assigned platforms
8. Manage product pricing, including modeling pricing changes
9. Manage annual budget, including monthly forecasting
10. Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning
11. Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences

This is a senior-level, highly technical lead position where the candidate will be responsible for understanding requirements, planning, designing solutions, modernizing, implementing, enabling, and supporting the Public Cloud Platforms for build/deployment automation across multiple projects/business units. The candidate must be able to lead team members, multiple projects, and agile processes as well as articulately present new modern enterprise Cloud capabilities to our customers to increase adoption and awareness. The candidate will focus on delivering secure, resilient and compliant cloud environments that enable applications teams to deliver maximum value to the business. With a high focus on automation, the candidate will leverage existing industry best practices as well as lead the development of new best practices to enable technical innovation in the financial services industry.

• Cloud Engineering and Operations – Via automation and other means, implement platform related resources in the Cloud Platform. This may include but not limited to certificates, keys, storage, compute, and network resources
• Exercise strong leadership in technical decision direction
• With expert level technical acumen, influence architecture and engineering decisions for made at the Enterprise-level Solution Design – For assigned projects, the candidate must work with Line of Businesses to define and manage implementation designs including system diagrams, data models and business process diagrams as well as engage with enterprise architects for design collaboration and review for software build and deployment automation
• Solution Implementation – Oversee the implementation of projects to ensure the implementation is consistent with design decisions, standards, and best practices
• Experience building out a cloud operating model and container strategy with is a plus
• Performance Metrics – Establish key performance indicators (KPIs) to promulgate success factors for the entire software portfolio
• Risk Management – managing different audit requirements for compliance and remediating any audit issues that may arise
• Disaster Recovery – implementing and testing the DR plans for the Cloud Platform.
• Change/Release Management – Knowledge of ITIL tools (e.g. ServiceNow) for operational and service efficiency
• Perform duties & responsibilities specific to department functions or assigned by senior leadership
• The ideal candidate will be goal-oriented, independent, motivated, self-driven, result-oriented, and act as an agent of change. They must act as an influencer, be pragmatic, can function as a team mentor & player, able to handle multiple competing priorities in a dynamic environment, and should have the highest level of integrity & proven track record of success & leadership