TrustYou is on a mission to help make guests happy!. We achieve this goal by offering three complimentary platforms powered by hospitality AI
Customer Experience Platform (CXP) helps to improve the hotel quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market the reputation.
Customer Data Platform (CDP) merges and masters your data and turns insights into effective marketing, personalized communication and higher customer lifetime value.
Our Agent Platform gives personalized recommendations and fast answers for frequent direct bookings and lower operational costs 24/7.
TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com

LOCATION OF THE ROLE: GERMANY/SPAIN (REMOTE)

As a Senior Backend Developer - Connectivity Lead, you will be responsible to support our CDP Engineering Team in building and expanding a system for integrating Property Management Systems (PMS) used by hotels and efficiently processing the resulting data streams.
The ideal candidate will be having extensive experience in API integrations, interface design, and event-driven data processing.
If you are a passionate backend engineer looking to shape the technical vision of a leading Customer Data Platform (CDP) in the hospitality sector, we encourage you to apply for this opportunity.

IN YOUR ROLE, YOU WILL MAKE AN IMPACT BY….

• Architecture & Design:
• Developing and continuously improving a robust platform that integrates data from various hotel PMS via REST, SOAP, or proprietary APIs.
• Designing event- and batch-based data workflows to handle large-scale data in a secure and efficient manner.
• API Connectivity & Integration:
• Analyzing and implementing interfaces (REST, SOAP, proprietary APIs) to integrate multiple, often diverse, hotel PMS solutions.
• Building reliable, reusable connectors and integration modules.
• Collaborating closely with clients and partner companies to enable customizations and ensure smooth data flows.
• Technical Implementation:
• Using modern backend technologies, primarily Python and Node.js (TypeScript).
• Employing containerization (Docker) and orchestration (Kubernetes) to ensure stable and scalable services.
• Implementing and maintaining CI/CD pipelines for automated testing and fast deployment.
• Leadership & Collaboration:
• Serving as the technical point of contact for the Connectivity Team and mentor junior team members.
• Collaborating with our CDP Engineering Team, Product Owners, and other stakeholders to translate requirements into scalable solutions.
• Taking a leading role in architectural decisions and the continuous improvement of development and operational processes.