WHO WE ARE LOOKING FOR

Ideally, we are looking for someone from an FCA regulated environment, preferably insurer or broker but an absolute must is an Accounts background. This is an opportunity for a detailed orientated, organised, proactive individual with the ability to communicate clearly and effectively by all mediums, both internally and externally and who can process high volumes quickly and efficiently accurately. You must be competent using Excel and Outlook and be able to learn new systems quickly. We need a customer focused individual who thrives on providing an exceptional service to customers by working on their own and as part of a team.

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

AIB #LI-NT1 #LI-Hybrid

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

PURPOSE OF THE ROLE

This exciting opportunity has arisen to join a growing Client Money Team within Everywhen. You will be handling Client Money, which is a FCA regulated service for our Broker Network members, and it is essential that this role ensures exceptional customer service and CASS compliance is maintained at all times.

WHAT YOU WILL DO

This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

• Accurate reconciliation of our members’ client bank accounts to their broking systems in accordance with FCA CASS regulations and Client Money Service level agreements.
• Reconciliation of Insurer Accounts for allocated members in accordance with the member’s supplementary agreement and to the insurer’s credit terms.
• Action and resolve queries effectively that may arise from Insurer payments, insurer reconciliations or the cashbook reconciliations in accordance with customer and internal SLAs.
• Capture all instances of breaches of FCA CASS rules and Broker Network procedures within the internal audit document and awareness of any unusual activity.
• Detailed understanding of Ardonagh procedures and the relevant CASS 5 rules.
• Identification and prevention, where possible, of CASS breaches.
• Interpret / input data from daily, weekly and monthly reports.
• Other administrative duties as assigned i.e. Second Signatures Cheques, Client refunds, Bank Account Administration, scanning, indexing and filing.
• Training new members of the team.
• Reviewing any unreconciled items.
• Assisting the Team Leader and Manager with completion of WD1 and WD10.
• Assisting the team on working towards team KPI’s.

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business