Senior BPO Solution Architect (f/m/d) DACH at NTT DATA
Frankfurt, Hesse, Germany -
Full Time


Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Solution Architecture, BPO, Digital Transformation, Presale Experience, BFSI, Insurance, Retail, Automation Workflows, BPaaS Models, Client-Facing Communication, Executive Storytelling, AI Concepts, ML Concepts, German Language, English Language

Industry

IT Services and IT Consulting

Description
Understand client workflows (e.g. claims, lending, KYC) and pain points Architect AI-native solutions leveraging modular agentic platforms Define data and process models in collaboration with ontology and ML teams Drive roadmap alignment between domain priorities and tech capabilities Present solutions to C-level stakeholders and drive adoption Work closely together with the Sales team in Germany and Solution team members globally to solution deals Multiple years of experience in Solution Architecture, specifically within BPO/BPS Strong understanding of digital transformation and BPO/BPS Presale experience of solutioning deals (size of $5 Million to $25 Million) from start to finish Industry knowledge in BFSI, Insurance or Retail Experience in designing automation workflows or BPaaS models Excellent client-facing communication and executive storytelling skills Familiarity with AI/ML concepts, even if not hands-on Excellent German and English skills, both spoken and written
Responsibilities
The Senior BPO Solution Architect will understand client workflows and architect AI-native solutions. They will present solutions to C-level stakeholders and drive adoption while collaborating with sales and solution teams globally.
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