Senior Branch Manger at Sunflower Bank NA

Manhattan, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Leadership, Decision-making, Analytical Skills, Organizational Skills, Training, Supervisory Skills, Management Skills, Interpersonal Skills, Judgment, Computer Proficiency, Math Calculations, Performance Management, Community Engagement, Compliance

Industry

Banking

Description

Description At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank is looking for an energetic, highly motivated individual to fill the position of Senior Branch Manager in Manhattan, KS! Description: The Senior Branch Manager oversees the Markets growth and profitability as well as all ensure compliance and operational standards are upheld. They are responsible for developing and implementing a sales plan and profit plan for the Market, setting individual and unit goals that support the corporate goals, provide leadership in achieving these goals, and analyze performance results for the Branch/Market. Responsibilities: Responsible for the corporate growth plan through branch deposit $$ average balance increases, household increases, consumer lending base increases, deposit service fee increases, cross sale ratio, and partnering line of business referrals as well as engaging, motivating, and leading staff to act on and support these initiatives Responsible for leading and executing sales team meetings. Coordinate weekly joint sales calls to grow business relationships with other line of business leaders (Treasury management, Wealth Management, Commercial lenders, and Small business lenders). Build a consistent and active retail pipeline. Solicit and take appropriate action from information gained from customers concerning the bank’s products and delivery mechanisms, reviewing branch procedures on an on-going basis and recommending revisions as necessary, developing new procedures/automation to improve efficiency within the branch network Be the Retail line of business public representative. Represent Sunflower Bank in a favorable light and willingly participate in all assigned duties and responsibilities as well as advancing the image of the bank and promoting the community through participation in outside service organizations Provide effective supervision of staff. Ensure written performance plans are developed for staff members, including training, performance goals and objectives. Conduct regular meetings with the employees to review their performance against these objectives. Prepare and conduct written performance reviews for all direct reports in a timely basis Partner with HR for recruiting, selection, placement and retention and bank policy Maintain highly qualified staff at the branch that adheres to the latest approved allocation. This includes management and placing a floater pool if available Ensure a legendary customer service standard is upheld across the market to include upholding all customer service non-negotiables, i.e. greet customers with a warm, sincere smile, appropriate use of handshake, learn & use customer’s name, process customer requests in a timely & accurate manner, take ownership of customer complaints and ensure resolution and customer satisfaction, provide warm & sincere thank you. Plan and assign daily goals, tasks and assignments assuring proper completion and follow-up, which may include performing the duties of Associate Manager, Banker II and/or Banker I Daily monitoring and management of all office tasks including CTR, optical reports, NSF, Teller cash errors, FTE levels and payroll as needed Ensure branch adherence to all company policies and procedures Act as a branch security representative and enforce the Security Policy Partner with all other departments and build working relationships across markets/lines of businesses to ensure open 2 way communication across the board and chain of command Education/Experience Preferred: Two to five years of similar or related experience with working knowledge of bank operations Exceptional customer service, sales, leadership, decision-making, writing, analytical, organizational, training, oral presentation, supervisory and management skills Must be able to relate well with others and build effective business relationships to successfully perform the job Sound judgement and decision making skills Proficiency with math calculations Computer proficiency in a Windows environment Sales ability and persuasiveness Professional appearance and manner Interpersonal skills to include a significant level of trust, diplomacy, courtesy and tact Ability to develop and achieve Branch/Market goals in accordance with defined parameters Must be able to work flexible hours Pay is dependent on knowledge, skills, abilities, experience and location. Working Conditions The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at www.sunflowerbank.com/careers. You’ve never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law. Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Responsibilities

The Senior Branch Manager is responsible for overseeing market growth and profitability while ensuring compliance with operational standards. They develop and implement sales and profit plans, lead staff, and analyze performance results.