Hoops a Daisy is a luxury bridal boutique dedicated to delivering exceptional service and an unforgettable shopping experience for every bride. We offer a curated collection of designer gowns and accessories, and pride ourselves on personal service, attention to detail, and style expertise.

SKILLS & EXPERIENCE REQUIRED

• Minimum 2 years experience in luxury retail or bridal sales (managerial experience a plus)
• Proven track record of achieving and exceeding sales targets
• Strong understanding of retail operations and stock control
• Confident with social media platforms and content creation
• Excellent communication, customer service, and organisational skills
• A natural ability to connect with people and a genuine passion for weddings
• Comfortable using booking, POS, and inventory systems

ROLE SUMMARY

We are seeking an enthusiastic and highly motivated Senior Bridal Sales Consultant to lead the day-to-day operations of our boutique. The ideal candidate will be passionate about bridal fashion and customer service, with a strong focus on sales performance. In addition to client-facing responsibilities, the role involves overseeing social media, ordering and inventory, admin tasks, and sales and stock planning.

KEY RESPONSIBILITIES - SALES & CLIENT EXPERIENCE

• Lead appointments, delivering outstanding, personalised service to every bride
• Achieve and exceed monthly and seasonal sales targets
• Train and support part-time or junior team members to maximise sales performance
• Maintain strong product knowledge across all bridal collections and accessories
• Ensure a warm, welcoming, and stylish in-store environment

ADMINISTRATIVE DUTIES

• Manage client database, appointment bookings, and follow-ups
• Track key metrics including sales performance, customer feedback, and trends
• Handle invoicing, ordering paperwork, and other boutique administration
• Support with planning and reporting, including monthly and seasonal reviews