KNOWLEDGE, SKILLS AND EXPERIENCE

• The ability to build and manage co-operative and productive relationships.
• Strong leadership qualities allied with effective workflow and process development.
• Familiar with methods and techniques associated with planning and monitoring progress of projects.
• Organisational and problem solving capabilities.
• Experience of having delivered at least two projects featuring the implementation of COTS/Packaged software solutions and a clear understanding of how to approach such projects.
• Proficient in techniques which help in analysing, modelling and understanding a business and its operation.

ABOUT US

The Lycetts group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

IF YOU NEED ANY ADDITIONAL SUPPORT DURING THE RECRUITMENT PROCESS, THEN PLEASE LET US KNOW.

Directory of Social Change’s UK Guides to Company Giving 2017-2

ABOUT THE ROLE

Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Senior Business Analyst to join our Newcastle office.
We are seeking a dynamic and experienced Senior Business Analyst to join our team. This role is pivotal in managing and delivering business analysis activities for various business and change projects. Reporting to the allocated project manager and authorised by the Head of IT, you will lead junior analysts and ensure seamless project execution while maintaining business-as-usual activities.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

KEY RESPONSIBILITIES

• Answer incoming project enquiries, run requirements and process workshops. Identify key stakeholders and understand their interests, and develop and maintain relationships with internal and external stakeholders.
• Gather and analyse data to support benefits, costs, and business cases, build business case presentations and documentation, and monitor progress against business cases.
• Mentor less senior Business Analysts and the wider business.
• Empower colleagues to take personal responsibility for excellent service delivery and team performance.
• Develop and document organisational designs, role profiles, and operating manuals.
• Deliver training and provide live support as required.
• Collate requirement and process specifications and flows.
• Develop application functional and technical specifications using appropriate tools.
• Provide input into project initiation documents and progress reports.
• Offer testing services, including preparation of test scripts and execution of tests.
• Contribute to the overall Change Management agenda.