About the job

Senior Business Systems Analyst - AI

Location: Hampshire – minimum 3 days per week in the office

We are currently recruiting for an AI Senior Business Analyst to join a growing technology function, working closely with business stakeholders and AI Systems Engineers to turn complex business problems into practical, technology-led solutions.

This is a key role acting as the bridge between the business and technical delivery teams. You will identify and define business problems, understand current processes, design improved future-state processes and translate requirements into clear, implementation-ready specifications.

Key responsibilities

• Lead requirements gathering, validation and prioritisation across business and operational teams.
• Facilitate workshops, interviews and discovery sessions with stakeholders.
• Document current-state processes and design practical future-state solutions.
• Produce user stories, acceptance criteria, functional specifications and delivery backlog items.
• Create process maps, workflow diagrams, decision models and system/data-flow documentation.
• Work closely with AI Systems Engineers and technology teams throughout solution design and delivery.
• Define and coordinate UAT, including test scenarios, business sign-off and defect prioritisation.
• Support implementation, adoption and post-implementation reviews.
• Maintain requirements, process documentation and traceability throughout delivery.
• Identify opportunities to simplify, automate and improve existing processes.

About you

You will be an experienced Business Analyst, Senior Business Analyst, Systems Analyst or similar, with a strong track record of translating business requirements into effective technology solutions.

You should have experience with:

• Business requirements gathering and management
• Process mapping and future-state process design
• User stories and acceptance criteria
• AI systems adoption
• BPMN, UML, data-flow and entity relationship modelling
• Workshop facilitation and stakeholder engagement
• Software, systems, automation or business process change
• UAT and business readiness

Experience of CRM, ERP, workflow or operational systems, Agile delivery environments and tools such as Azure DevOps or Jira would be advantageous. An appreciation of SQL and data analysis would also be beneficial.

The successful candidate will be a confident communicator who can challenge assumptions constructively, bring clarity to complex problems and ensure that engineering teams have the clear, structured information they need to deliver effectively.

This is an excellent opportunity to join a technology-focused environment where you will have a genuine opportunity to influence business process improvement, automation and the adoption of AI-assisted solutions.

Salary: £55,000–£60,000 depending on experience.

Location: north west Hampshire – minimum three days per week in the office.