Senior Business Analyst at Bank of New Zealand

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analyst, Business Design, Automation Tools, AI Programmes, AI Capabilities, Process Design, Scoping, Data Capabilities, Roadmap Development, Risk Assessment, Change Impact Assessment, Ethical AI Principles, Agile, Scrum, Problem Solving, AI Innovation

Industry

Banking

Description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. Mō te Tūranga | About the Role This is an exciting opportunity for a Business Analyst to join BNZ and play a key role in our artificial intelligence (AI) journey. You’ll collaborate with various stakeholders across the business to prioritise and design new processes, leveraging AI capabilities. What are some of the day-to-day tasks the person in this role will complete? Build and maintain a backlog of qualified opportunities to identify high value opportunities using AI Capabilities. Lead and document end-to-end processes for prioritised initiatives, while also identifying transformation and optimisation opportunities. Support initiative scoping by articulating how AI, automation, or data capabilities align to business needs and future capabilities to support investment decisioning. Partner with technology, data scientists and business teams to translate business needs into AI-enabled processes. Contribute to the development of delivery roadmaps and future-state process maps, supporting risk and change impact assessments to qualify the impact of proposed changes. Ensure compliance with governance, risk, and ethical AI principles in process redesign and the definition of controls and ongoing monitoring frameworks. Provide guidance on how AI can enhance human processes and transition towards a fully agentic architecture. What attributes will this person display in order to be successful in this role? Alongside proven business analyst or business design experience, you must demonstrate hands-on experience with automation tools and implementing AI programmes/initiatives. This role requires the technical knowledge and capability, but also an adaptable communicator who can translate complex AI concepts to a wide audience in a simple way to understand and support decision making. You will bring: Proven experience taking large-scale AI or automation initiatives from concept through to production and adoption. Experience or strong knowledge working with AI platforms and leveraging AI capability to transform business processes. Strong attention to detail and commitment to delivering secure, compliant AI implementations. Collaborative mindset with the ability to work effectively and ensure alignment across multiple business divisions. Experience with Agile/Scrum methodologies and tools for iterative software development and project management. Demonstrated ability to solve problems and deliver in complex, sometimes ambiguous environments. Stays at the forefront of AI innovation, emerging tools and frameworks. What is exciting about this opportunity? This is a great opportunity to join the Operational Excellence Transformation and Business Enablement Team, it’s an exciting new role where you’ll work closely with stakeholders across the business, leading a portfolio of AI initiatives. Haere mai ki Te Pēke o Aotearoa | Come to the Bank of New Zealand This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 04 March 2026 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

The role involves collaborating with stakeholders to prioritize and design new processes leveraging Artificial Intelligence capabilities, while building and maintaining a backlog of high-value AI opportunities. Responsibilities include leading end-to-end process documentation, supporting initiative scoping by aligning AI/automation to business needs, and contributing to delivery roadmaps while ensuring compliance with ethical AI principles.