POSITION SUMMARY

We seek a qualified Senior Business Analyst to assess, develop, enhance, and implement technology solutions in a Maryland county government agency. This person’s primary focus will be analysis and implementation of Land Management Systems and processes. This position requires a hybrid work arrangement with three days onsite in Towson, MD and two days remote.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Business, Computer Science, or related field from an accredited college or university
• Five years of experience in systems analysis, change management analysis, project management, program analysis, or closely related field
• Demonstrated experience in land use management implementations and post-production environment as a primary technical resource
• Minimum five years of experience with Accela

TECHNICAL KNOWLEDGE

• Knowledge of principles and practices of planning, developing, implementing, and maintaining computer information systems
• Knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations
• Skilled in analyzing and evaluating administrative processes for automation

PROFESSIONAL SKILLS

• Ability to assist in analysis and evaluation of feasibility and suitability of information technology projects
• Ability to establish and maintain effective working relationships
• Outstanding business process fluency with strong ability to discuss processes at detailed levels
• Strong analytical and problem-solving skills
• Ability to work in team environment and establish strong professional relationships

COMMUNICATION SKILLS

• Excellent oral and written communication skills with internal and external clients and vendors
• Ability to produce documentation for various audiences

PREFERRED QUALIFICATIONS

• Experience working for a government entity
• Seven or more years of experience with Cityworks Asset Management System (AMS) and Permit, Licensing, and Land (PLL)
• Proficient in extracting data from Cityworks via Structured Query Language (SQL) and building custom reports
• Strong understanding of Geographic Information System (GIS) principles and spatial data concepts

SECURITY REQUIREMENTS

• Background check required due to confidential nature of work
• Must display security badge at all locations