Senior Business Analyst / Configurator/ Developer (ServiceNow) (Fully Remot at A1FED Inc

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, ServiceNow Configuration, Agile Methodologies, IT Service Management, Strategic Portfolio Management, Human Resources Service Delivery, Governance Risk Compliance, Security Operations, Vulnerability Response, Nuvolo, Stakeholder Engagement, Project Management, Testing, Documentation, Transition to Operations

Industry

IT Services and IT Consulting

Description

Position Overview We are seeking an experienced Senior Business Analyst / Configurator / Developer to support federal government clients through the implementation, configuration, and optimization of ServiceNow solutions. This role requires close collaboration with government stakeholders to translate mission and operational needs into scalable, secure, and compliant ServiceNow configurations. The ideal candidate brings strong business analysis expertise, hands-on ServiceNow configuration experience, and the ability to deliver solutions in Agile, compliance-driven federal environments. Key Responsibilities Engage with federal stakeholders to elicit, analyze, and document business, functional, and technical requirements Translate agency and mission requirements into ServiceNow solutions aligned with platform capabilities and federal best practices Configure and support ServiceNow modules to meet program, operational, and compliance requirements Support ServiceNow installations and enhancements in accordance with federal security, governance, and documentation standards Estimate, plan, and manage ServiceNow implementation tasks, schedules, and deliverables Track and report project status, risks, and milestones to government and internal stakeholders Participate in Agile ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) within a federal Agile delivery framework Support testing, validation, documentation, and transition-to-operations activities as required by federal contracts Required Qualifications Bachelor’s degree (BS/BA) in Business Management, Computer Science, Software Engineering, Information Technology, or a related field (preferred) Minimum of two (2) years of professional experience Experience in one or more of the following ServiceNow modules: IT Service Management (ITSM) Strategic Portfolio Management (SPM) Human Resources Service Delivery (HRSD) Employee Center Pro (ECP) Governance, Risk, and Compliance (GRC) Security Operations (SecOps) Vulnerability Response (VR) Nuvolo ServiceNow certifications ServiceNow micro-certifications Experience working with government or enterprise stakeholders to gather and analyze requirements Demonstrated ability to map complex business processes to ServiceNow functionality Hands-on experience with ServiceNow software installation and configuration Experience estimating, planning, and managing ServiceNow implementation efforts Experience working in Agile development environments Clearance Requirement: Ability to obtain and maintain a Public Trust clearance Citizenship Requirement: U.S. Citizenship is required due to federal contract requirements Preferred Qualifications Active or previously held Public Trust clearance Prior experience supporting federal, state, or local government clients Experience in compliance-driven or regulated environments

Responsibilities

The Senior Business Analyst / Configurator / Developer will engage with federal stakeholders to translate mission requirements into ServiceNow solutions and configure the platform to meet operational needs. The role also involves managing implementation tasks and participating in Agile ceremonies.