Senior Business Analyst at Department Of Family And Community Services nsw
Parramatta, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

142665.0

Posted On

24 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Analysis, Stakeholder Engagement, Problem-Solving, Project Management, Change Management, Requirements Definition, Communication, Negotiation

Industry

Government Administration

Description
  Senior Business Analyst Digital Portfolio Team, Court Services   Location – 6 PSQ, Parramatta Employment type – Temporary full time for 4 months with a possibility of extension Salary – 129,464 -- $142,665 pa plus superannuation and leave loading   Your role   We are seeking a Senior Business Analyst to join our dynamic team within Courts and Tribunal Services. This role is pivotal in shaping digital products and driving business improvements across the organisation. You will lead the review and analysis of business requirements, processes, and information needs to deliver innovative solutions that enhance service delivery and operational efficiency.     What you’ll do   As part of the Senior Business Analyst, you will   Plan, support, and deliver business analysis for approved initiatives.   Review and analyse business intentions, services, and processes to identify and document user requirements for new solutions and enhancements.   Develop strategies for continuous monitoring and improvement of business analysis practices.   Build and manage stakeholder relationships through effective communication and negotiation to define requirements and enable informed decisions.   Contribute to project plans, including implementation, change management, user acceptance testing, and training.   Provide clear, plain-language advice on technical issues to non-technical audiences.     What we’re looking for   Relevant qualifications or equivalent professional experience in business analysis.   Strong capability in stakeholder engagement, influencing, and negotiation.   Advanced problem-solving skills with the ability to extract complex business needs into practical solutions.   Experience in project management and delivering results in dynamic environments.   Knowledge of business process improvement, requirements definition, and change management methodologies.   Ability to work collaboratively and build relationships across diverse teams and external vendors.     Download the role description.     If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.   To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.   We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.     What We Offer   We offer a variety of benefits, including:   A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs.   Want more information?  Visit our website to see more information on Working for us.     We do work that really matters   Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.   Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!     Are you ready to join us?   Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).     Applications close: Sunday, 30 November 2025 at 11:59pm AEST.  Got a question?   For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Tracy Gibb at Tracy.Gibb@dcj.nsw.gov.au   If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Mayur Kaushik on 0467174016 or via mayur.kaushik@dcj.nsw.gov.au.    Visit Recruitment adjustments on the DCJ website to learn more.     Inclusion and Diversity lies at the heart of how we recruit   We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.   To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.   Other Information   A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.   For more information visit Applying for DCJ jobs on the DCJ website.     Thank you for your interest in this role. We look forward to receiving your application.   To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/   The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience   The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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Responsibilities
The Senior Business Analyst will lead the review and analysis of business requirements, processes, and information needs to deliver innovative solutions. This role is pivotal in shaping digital products and driving business improvements across the organisation.
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