Senior Business Analyst at Dpoandco

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Project Management, Strategic Decision-Making, Client Relationship Management, Microsoft Excel, PowerPoint, Structured Thinking, Financial Analysis, BPO Services, Stakeholder Management, Business Development, ERP Systems, English Proficiency, Interpersonal Skills, Reporting, Problem Solving

Industry

Business Consulting and Services

Description

Job Description: The Senior Business Analyst will be joining our BPO service and responsible for supporting one or more BPO clients. Responsibilities include the following: Lead and manage multiple workstreams or projects across a variety of functional expertise (e.g., finance & accounting, data analytics, supply chain, sales & marketing), ensuring timely, high-quality delivery and alignment with client objectives Perform complex data analysis and develop clear, insightful reports to support strategic decision-making and deliver measurable value to clients Provide ongoing support, feedback, and peer review to more junior team members/ analysts (BAs/JAs), ensuring deliverables meet quality standards Work closely with associates or senior team members to co-develop solutions tailored to client needs. Take an active role in identifying issues, shaping hypotheses, and supporting structured planning and implementation efforts Lead client facing meetings, from kick-off to regular check-ins. Collaborate closely with client stakeholders to clarify needs, manage expectations, and deliver both ad-hoc and structured outputs Coordinate effectively with internal teams and client counterparts to ensure smooth project execution, resolve roadblocks, and ensure deliverables are met on time and to standard Use structured thinking and data-informed analysis to anticipate issues and develop forward-looking solutions aligned with broader business goals Support and participate to business development activities including proposal preparation, client pitches, and identifying growth opportunities within existing accounts Key Qualifications / Experience: Bachelor's degree in accounting / finance, or related disciplines from a top-tier university Minimum 3+ years of experience. Prior experience in a similar field or industry would be highly preferable Needs to have good analytical skills/ standard excel Strong communication and English proficiency – able to communicate in a fully English environment Must be able to produce results in a fast-paced, intellectually intense, client-oriented environment Have good interpersonal skills Experience in ERP systems, programming or coding language, and big data is a plus Available to connect with the client during US working hours, if needed, willing to follow US Central Daylight Time (CDT, GMT-5) with prior notice Available to join ASAP Basic Job Requirements: Conform to our values: honest with integrity, humble, respectful, fair, committed, and has exceptional analytical skills Structured thinker: Capable of providing structure and order to what is often a vast amount of information; successful candidates do not lose sight of the high-level strategy and organize thoughts and activities in a logical manner Results-oriented: The successful candidate carefully examines the intended impact of action and understands that our firms activities must lead to actions, which in turn lead to measurable results for both our clients and our firm Team player: Thrives on engaging in discussion with colleagues to develop impactful solutions; reaches out proactively to others for input; works as a thought partner Detail-oriented: An individual who takes personal pride in being certain that all aspects of an assignment are completed correctly Excellent organizational, communication, and interpersonal skills; able to communicate confidently and professionally within the organization Candidates must be able to produce results in a fast-paced, intellectually intense, client-oriented environment – will be judged on outputs, not inputs Strong communication to convey complex concepts in PowerPoint, emails, and verbally Strong Microsoft Excel skills to help other team members solve the problem

Responsibilities

Lead and manage multiple workstreams across various functional areas to deliver high-quality solutions for BPO clients. Perform complex data analysis and lead client-facing meetings to align deliverables with strategic business goals.