Senior Business Analyst at Experian

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Intelligent Automation, AI Implementation, Process Mapping, Requirement Gathering, Agile Methodology, System Architecture, API Knowledge, Data Structures, Workflow Optimization, Conversational AI, Low-code Platforms, No-code Platforms, Stakeholder Collaboration, Functional Requirements, Technical Documentation

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description The Senior Business Analyst partners across Product, Operations, and Technology to help identify, design, and support the adoption of intelligent automation and AI-enabled solutions within the Health business unit. You will focus on understanding business processes, spotting opportunities for improvement, and translating needs into clear, actionable requirements. You will work with both technical and non-technical partners to help deliver scalable, responsible, and high‑impact automation solutions that support team goals. You will report to the Director Service Management. Responsibilities: Lead structured discovery sessions to understand current processes and identify opportunities for AI, automation, and workflow improvements. Evaluate and help shape AI and automation use cases, ensuring they align with our needs, technical feasibility, and enterprise standards. Translate business needs into clear functional and technical requirements, including process flows, decision logic, data needs, and integration points. Create documentation such as process maps, use case descriptions, data flows, and solution requirements. Partner with engineering and product teams to support solution design, testing, and validation for AI-enabled and automated solutions. Support prioritization and tracking of automation initiatives, helping ensure measurable business value and alignment with broader roadmaps and governance practices. Qualifications Bachelor's degree or equivalent practical experience. 5+ years of experience in a Business Analyst or similar role within a technology-enabled environment. Experience supporting automation, workflow optimization, or AI-related projects. Technical understanding, including basic knowledge of system architecture, APIs, data structures, integrations, and workflows. Familiarity with modern AI and automation tools, such as conversational AI, intelligent agents, and low-code or no-code platforms. Communication and collaboration skills, explain complex ideas clearly to both technical and non technical partners while working with Agile teams. Additional Information Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. This is a fully remote job opportunity. #LI-Remote Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift

Responsibilities

The role involves leading discovery sessions to identify AI and automation opportunities and translating business needs into technical requirements. You will partner with engineering and product teams to design, test, and validate scalable automation solutions.