You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

RESPONSIBILITIES

Requisition ID R-10355834 Date posted 05/19/2025 End Date 06/16/2025 City Basildon State/Region Essex Country United Kingdom Location Type Onsite

WHAT YOU WILL DO:

• Manage solution delivery for large client engagement or portfolio of client programs. Work with clients and internal stakeholders on the intake process, estimation, and prioritization prior to delivery
• Define Target Operating Models, Engagement Scope and the end-to-end Solution for complex engagements and manage these throughout delivery
• Plan solution related delivery activities, align with project management, other workstreams and manage a team of business analyst from solution team to execute on the plan and provide guidance and support. Manage quality, accuracy and integrity of requirements, process, and solution documentation
• Oversee definition of Solution requirements across customer experience, processing, operational engagement, and business performance. Ensure the solution aligns with the Fiserv Product Strategy
• Work with a team of Business Analysts to capture client requirements and transform them into configuration and development specifications
• Identify major gaps, issues and new product or capability implementations and work with Product Leads and Technical Solution Architect(s) on resolution
• Own E2E solution quality assurance and approval as the solution moves through the SDLC, maintaining visibility of the overall solution as it is delivered, and advising the test, implementation and programme management teams on solution delivery progress vs business requirements set
• Identify opportunities for new product and technical components to add value, both to financial performance and client experience terms