Senior Business Analyst – Gambling Industry at Keyrus Portugal

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Stakeholder Engagement, Requirements Gathering, Agile Delivery, Data Analysis, Process Optimisation, Regulatory Compliance, System Integration, API Interactions, Data Reporting, UAT Coordination, Gambling Operations, Payments, CRM, Marketing, Risk Management

Industry

Description

Empowered by our motto, "Making Data Matter", Keyrus stands at the forefront of global consultancy in Data & Analytics, AI & Machine Learning, and Digital Transformation. With a presence in 27 countries across 4 continents, we're on a mission to elevate the impact of data. We are data experts, guiding our clients through their data journey regardless of their level of maturity in analytics. As an end-to-end partner, we address varied challenges that our clients face, from Advanced Analytics, Cloud, Data Governance, Visualisation to Enterprise Performance Management, from advisory to delivery. With more than 3200 employees in all corners of the world, Keyrus is dedicated to helping businesses take advantage of the Data and Digital paradigm to enhance their performance, facilitating and accelerating their transformation, and generating new drivers of growth, competitiveness, and sustainability. Job Summary We are looking for a Senior Business Analyst with proven experience in the gambling, iGaming, or sports betting sector. In this strategic consulting role, you will bridge business objectives and technology delivery, ensuring that platform enhancements, regulatory initiatives, and operational improvements translate into measurable business value. You will engage directly with stakeholders across Product, Compliance, Technology, and Operations, driving requirement clarity, process optimisation, and data-backed decision-making. Note: All applications/CV’s must be submitted in English. Key Responsibilities Lead business process analysis and optimisation across gaming, betting, payments, and customer engagement. Capture and document business and functional requirements for platform improvements, regulatory compliance, and system integrations. Act as the main liaison between business stakeholders and technical delivery teams, ensuring shared understanding and alignment. Perform impact assessments, gap analyses, and feasibility evaluations for platform upgrades or vendor integrations. Analyse system interfaces, data flows, and API interactions between internal and third-party platforms (sportsbook, casino, CRM, payments). Define data and reporting requirements, collaborating with analytics teams to establish KPIs and monitoring frameworks. Support data-driven decision-making by tracking key industry metrics: GGR, NGR, ARPU, churn, retention, and LTV. Coordinate UAT processes, ensuring requirement traceability and solution validation. Ensure alignment with regulatory and responsible gambling standards across all business initiatives. Requirements for the role Bachelor’s or Master’s in Business Administration, Information Systems, Economics, or a similar field. 6+ years in Business Analysis, including 3+ years in gambling/iGaming/sports betting. Proven track record in requirements gathering, documentation, and stakeholder alignment for large-scale platform or operational initiatives. Strong understanding of gambling operations: player lifecycle, payments, CRM, marketing, risk, and retention strategies. Experience with Agile delivery models and tools such as JIRA and Confluence. Ability to interpret business metrics and convert insights into action plans. Excellent communication, stakeholder engagement, and prioritisation skills in a regulated environment. Fluent in English Must be a Portuguese or European citizen or have a work permit for Portugal What we offer at Keyrus Portugal: Competitive salary based on your skills & experience and according to the Data market practice Meal allowance of €8.32 per day Flexible benefits option Private Medical Insurance 22 days of annual leave (increasing every 3 years up to a maximum of 25 days) Training Program through KLX (Keyrus Learning Experience) Platform Why Keyrus? Joining Keyrus means joining a market leader in the Data Intelligence field and an (inter)national player in Management Consultancy and Digital Experience. Keyrus Portugal operates on five guiding pillars that shape our approach to work and collaboration – Diversity; Trust; Flexibility; Ownership & Innovation - we're dedicated to cultivating a team as diverse as the challenges we take on. We embrace and celebrate the rich variety of backgrounds, perspectives, and talents that each individual brings. We firmly believe that diversity fuels innovation, ignites creativity, and propels us towards greatness. Regardless of race, ethnicity, gender, sexual orientation, disability, age, or any other dimension of diversity, everyone is not only welcome but valued here. Join us in shaping a future where everyone can thrive!

Responsibilities

The Senior Business Analyst will lead business process analysis and optimisation across various sectors within the gambling industry. They will act as the main liaison between business stakeholders and technical delivery teams to ensure alignment and clarity in requirements.