JOB SUMMARY

As a Senior Business Analyst, you’ll lead small to medium projects and contribute to larger programmes by owning key requirements. You’ll align outcomes with service vision and business strategy, supporting product iteration and optimisation.
You’ll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, you’ll demonstrate a solid understanding of your domain.
You’ll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you’ll share best practices and mentor others to support professional growth and capability development.
Due to business requirements this post is available on a full time/part time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.

JOB DESCRIPTION

Help deliver the UK government’s AI vision while transforming the Home Office.
Our Automation and Innovation portfolio is implementing the Government’s Generative AI Framework, turning technological potential into reality.
Our work spans Border Security, Immigration, Asylum case management and Counter-Terrorism operations. We develop technology that reunites families, creates safer communities, protects vulnerable people, and improves UK travel experiences.
We’ve delivered millions in efficiency savings by automating routine tasks, allowing colleagues to focus on complex human-centred work.
Our Business Analysis team is essential to understanding challenges where emerging technology is an enabler for transformation. Roles are:
Innovation Lab – you will identify opportunities where an innovative approach and using emerging technology is optimal, engaging with stakeholders to understand the problem and collaborating with our engineers to develop solutions at pace
Squad BA – leading small to medium sized projects and also collaborating with other analysts on larger, more complex projects. You will also lead Triage assignments.
Benefits and Triage – you will support the management of financial benefits, providing guidance to BAs on identifying and quantifying benefits. This will complement your triage assignments, where the robust analysis you produce informs whether to progress ideas from triage into discovery, and subsequently builds and benefits realisation.

Your main day to day responsibilities will be:

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions
• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
• Modelling processes/procedures using established techniques with understanding of their purpose and importance.
• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.
• Applying a continuous learning approach to ensure knowledge on emerging technology is up-to-date and relevant to the demands of the organisation.

ESSENTIAL SKILLS CRITERIA

You’ll have a demonstrable passion for Business Analysis, with the following skills or experience in:

• Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical Skills to ensure the team’s plans and objectives are achieved.
• Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
• Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team’s behalf.
• Being adaptable in shifting and uncertain environments.
• Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.

SFIA TECHNICAL SKILLS:

Strategy and Architecture

Technical Strategy and Planning

• Consultancy (CNSL) – Level 3

This skill level has not been defined by the SFIA Foundation so please use the below level of responsibility for this skill for guidance:

• Applies sound generic, domain and specialist knowledge gained from recognised bodies of knowledge and organisational information to perform both routine and complex work in various environments, under general direction.
• Uses effective communication to influence colleagues, and liaise with customers, suppliers and partners.
• Manages own work competently within limited deadlines, contributing fully to the work of teams

Change and Transformation

Business Change Management

• Business Situation Analysis (BUSA) – Level 3
• Business Modelling (BSMO) – Level 3
• Requirements Definition and Management (REQM) – Level 3

Development and Implementation

User Experience

• Feasibility Assessment (FEAS) – Level 3

Relationships and Engagement

Stakeholder Management

• Stakeholder Relationships Management (RLMT) – Level 3

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Consultancy (CNSL) – Level 3
• Business Situation Analysis (BUSA) – Level 3
• Feasibility Assessment (FEAS) – Level 3

UK RESIDENCY AND SECURITY REQUIREMENTS

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.
However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

SIMILAR ROLES

Job offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.

Your main day to day responsibilities will be:

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions
• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
• Modelling processes/procedures using established techniques with understanding of their purpose and importance.
• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.
• Applying a continuous learning approach to ensure knowledge on emerging technology is up-to-date and relevant to the demands of the organisation