MINIMUM SKILLS:

• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

PREFERRED QUALIFICATIONS:

• 3 years of documented work experience with the requirements management software “Modern Requirements.”
• 3 years of documented work experience with the issue tracking software “Atlassian Jira.”
• 2 years of documented experience working for or closely with TEA or another state or local education agency.
• 1 year of documented experience with Teacher Incentive Allotment (TIA) program.

WORKING CONDITIONS

• Professional hybrid office environment.
• Ability to work on-site in Austin, TX.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
  Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Performs advanced, senior-level business analysis work as well as user experience design work to ensure a positive and productive end user experience.
• Ensure design decisions are grounded in user experience and research and adhere to agency-wide design standards and industry-wide best practices and will partner with the product team and other key stakeholders on design solutions.
• Involvement at some level throughout the entire software development life cycle.
• Management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.
• Other duties as assigned