Senior Business Analyst

at  InSync

We are looking for an Senior Business Analyst for a 12-month contract position, with possible extensions in Victoria, British Columbia. Must be legally entitled to work in Canada.

Required Skills and Experience

• Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience.
• Minimum 5 years of experience working on IT projects as a Senior Business Analyst.
• Ability to work alongside Project Managers to supply Business Analysis services during a project lifecycle.
• Experience working in the Public Sector.
• Excellent communication and group facilitation skills.
• Experience with Microsoft M365 (OneDrive, Outlook Cloud, SharePoint, PowerBI, Visio, Teams) is an asset
• Experience with ServiceNow is an asset
• Experience with Geographic Information System (GIS) is an asset
• Experience using Distributed cloud initiatives: IaaS, PaaS, SaaS is an asse

ROLE DESCRIPTION

Our client is seeking a Senior Business Analyst for various IT projects. The client’s IT department is collaborating on streamlining and automating building permit applications, while continuing to develop service delivery enhancements for in-house web solutions and other multi department initiatives.

Responsibilities

• Schedule, plan, and lead requirements gathering and review meetings in development and documentation of Business, Functional and Technical Requirements
• Modeling and documenting key features and specifications of technical solutions
• Facilitate requirements and design sessions with business areas and technical teams
• Creation and maintenance of standard project artefacts including project scope and charters, process flow diagrams, test plans, communication plans, operating models
• Work with stakeholders and technical team members to map, analyze, and document current and future state business processes
• Create process workflow diagrams
• Contribute to program planning and execution
• Assess options for process improvements, including business process modeling
• Maintain documentation regarding various projects, processes, and operations
• Contribute to final solution design by identifying data, functional, and non-functional needs
• Establish a structured approach with Operations staff to align with change control processes to ensure efficient end to end delivery of updates and changes
• Liaise with testing team to define and execute system testing such as load, integration, failover
• Coordinate system testing
• Work collaboratively with clients and vendors/suppliers to develop and implement automated business processes, service level agreements, service management processes and application maintenance support requirements
• Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing

Required Skills and Experience

• Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience.
• Minimum 5 years of experience working on IT projects as a Senior Business Analyst.
• Ability to work alongside Project Managers to supply Business Analysis services during a project lifecycle.
• Experience working in the Public Sector.
• Excellent communication and group facilitation skills.
• Experience with Microsoft M365 (OneDrive, Outlook Cloud, SharePoint, PowerBI, Visio, Teams) is an asset
• Experience with ServiceNow is an asset
• Experience with Geographic Information System (GIS) is an asset
• Experience using Distributed cloud initiatives: IaaS, PaaS, SaaS is an asset

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.
InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs