Senior Business Analyst at Microsoft

San José, Antioquia, Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Workforce Analytics, Business Intelligence, Resource Management, Process Improvement, Statistical Methods, Power BI, Excel, Workforce Planning, Anaplan, Operational Optimization, Collaboration, Communication, Capacity Estimation, Dashboard Development, Thought Leadership

Industry

Software Development

Description

Data Analysis & Insights Analyze large, complex datasets to identify workforce trends, patterns, and improvement opportunities. Develop models and methodologies for capacity estimation, enabling proactive resource planning. Provide clear, actionable insights to business stakeholders that improve workforce performance and delivery outcomes. Build compelling dashboards, scorecards, and visualizations using Power BI (or similar tools) to inform decision-making. Workforce Strategy & Resource Planning Develop and maintain resource strategies that balance short- and long-term workforce supply with evolving business demands. Collaborate with Global Talent Acquisition to streamline staffing processes and support hiring priorities. Provide thought leadership as both a subject matter expert (SME) and a cross-functional advisor on enterprise workforce design, capability development, and operational optimization. Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 4+ years of experience in data analysis and reporting, business intelligence, or business and financial analysis OR Bachelor's Degree in Statistics, Finance, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 6+ years of experience in data analysis and reporting, business intelligence, or business and financial analysis OR equivalent experience. 6+ years of progressive business experience, including workforce analytics, program management, or operations strategy. Extensive experience in workforce/resource management and process improvement. Proven ability to apply analytical methods to solve complex business problems and drive measurable outcomes. Proficient skills in data analysis, visualization, and statistical methods. Ability to manage ambiguity, challenge requirements, and guide stakeholders toward effective trade-offs. Exceptional communication and collaboration skills, with the ability to influence at all levels of the organization. Proficiency in Power BI, Excel (advanced), and workforce planning tools. Experience with Anaplan or similar workforce modeling platforms. Demonstrated knowledge of blueprinting and resourcing models.

Responsibilities

Analyze large datasets to identify workforce trends and develop models for capacity estimation. Provide actionable insights and build dashboards to inform decision-making.