Why Sparke Helmore?
As an independent Australian firm with a long history and a big heart, we have a rich story to tell. Our spirit is built on the power of relationships with our people, clients and communities.
At Sparke Helmore, you’ll be actively involved as part of a diverse, genuine and friendly team. We’ll help you harness your ambition and take your skills to new heights with exposure to outstanding clients and easy access to exceptional leaders and mentors.
Your story is yours to define. We’d like to be part of it and for you to be part of ours.
Due to growth, we have an exciting opportunity for a Senior Business Analyst (Operational Excellence) to join our Sydney office.
About the role and about the team
The Business Analyst will support the Director of Operational Excellence in identifying, leading, and implementing optimisation strategies, including integrating and scaling the use of emerging AI technologies to improve operational efficiency, resource utilisation, and overall business performance. This role plays a critical part in driving continuous improvement, identifying opportunities for optimisation, embracing emerging technologies, and fostering a culture of excellence across the firm

Your key responsibilities will include:

• Assist in the baselining, evaluation, and redesign of business processes to enhance efficiency and effectiveness. Support the implementation of process improvement initiatives.
• Collaborate with various groups and teams to gather information, understand their needs, and provide insights to support decision-making. Maintain strong relationships with key stakeholders.
• Promote a culture of continuous improvement by identifying opportunities for optimisation and innovation. Monitor and analyse success metrics for completed projects to identify opportunities for process improvements and drive a continuous improvement cycle.
• Assist in the discovery, application, and change management approach in support of the appropriate adoption of emerging technologies across the firm in support of uplifting operational performance.

This is a newly created role which will offer a broad and diverse scope of work. You will have the opportunity to work directly with Partners, legal teams, and colleagues across the firm, making this a standout opportunity for a BA looking to progress their career, build visibility, and refine their stakeholder engagement capabilities in a dynamic environment. It is a standalone position which will have exceptional external support, as well as support from internal business services lines.

About you

• At least 3 to 5 years’ experience in business analysis, process improvement or similar role. Law firm, management consultancy or professional services experience is highly desirable.
• Ability to capture business requirements from a nationally dispersed group of stakeholders and create associated documentation for business approval.
• Ability to translate business requirements into technical implementation stories for development.
• Knowledge of the application of emerging AI technologies in the workplace such as RPA, Machine Learning and Large Language Models.
• Proficiency in data analysis tools and software such as Excel, SQL, Tableau, Power BI.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, Kaizen.
• Experience with project management tools and methodologies such as MS Project, MS Planner, Jira, Confluence, Prince2, and Agile Scrum.

What Sparke Helmore can offer you
Our culture is one which values and celebrates diversity to better represent the communities in which we live and work. We encourage people from all backgrounds to join us - and bring their whole selves to work.
We recognise people value things differently. That’s why our comprehensive benefits program is wide ranging so that everyone can find something that appeals to them. We’re sure you will find something to love about what Sparke Helmore has to offer.
Background Screening: Successful applications will be subject to pre-employment and in some circumstances, ongoing background checks which include a criminal history check.
For further information regarding this opportunity please contact Anthony Demarco on +61 2 9373 1401

• Assist in the baselining, evaluation, and redesign of business processes to enhance efficiency and effectiveness. Support the implementation of process improvement initiatives.
• Collaborate with various groups and teams to gather information, understand their needs, and provide insights to support decision-making. Maintain strong relationships with key stakeholders.
• Promote a culture of continuous improvement by identifying opportunities for optimisation and innovation. Monitor and analyse success metrics for completed projects to identify opportunities for process improvements and drive a continuous improvement cycle.
• Assist in the discovery, application, and change management approach in support of the appropriate adoption of emerging technologies across the firm in support of uplifting operational performance