ABOUT US

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group’s dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

BUSINESS ANALYSIS & REQUIREMENTS MANAGEMENT

• Conduct independent evaluations of existing business processes and systems.
• Lead the elicitation, prioritization, validation, and documentation of business and system requirements.
• Develop user stories and work items to inform development activities.
• Facilitate stakeholder sessions to define business needs and coordinate deliverable approval.
• Provide guidance and support to stakeholders and developers, ensuring alignment and issue resolution.
• Understand weatherization program needs to effectively answer stakeholder questions or escalate issues.
• Ensure compliance with digital accessibility standards and contribute to accessibility improvement efforts.

EXPERIENCE & SKILLS

• 5+ years of professional experience in business analysis.
• Proven ability to work independently with minimal supervision.
• Skilled in stakeholder communication, requirements management, and issue resolution.
• Mastery of business analysis best practices, including creation of user stories, process flows, and testing documentation.
• Experience in software implementation and iterative release management.
• Familiarity with digital accessibility compliance and testing protocols.
• Strong collaboration and facilitation skills for both technical and non-technical audiences.
• Ability to document and report findings clearly and concisely.

PREFERRED EXPERIENCE

• Experience working on public sector IT projects, especially in housing, weatherization, or human services domains.
• Familiarity with WAP Hancock, WARM, or COPOS systems.

EDUCATION

• Bachelor’s degree in Business Administration, Information Systems, or a related field preferred.
  If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!