Senior Business Analyst (Program Admin Officer 4)

at  Province of Nova Scotia

Salary Range: $3,107.16 - $3,649.33 Bi-Weekly / $80,786.16 - $94,882.58 Annually (PR 17)
Position Status: Term with anticipated end date of March 9, 2027.
Benefits: Paid Holidays, Vacation, Family Leave, Health, Dental, and Defined Benefits Pension
Location: HALIFAX
Department: Cyber Security & Digital Solutions
Union Status: NSGEU - NSPG
Closing Date: 2/14/2025 (Applications are accepted until 11:59 PM Atlantic Time)

ABOUT THE OPPORTUNITY

The Digital Practices and Technology division is seeking an experienced Senior Business Analyst to join the Delivery Management team.

As the Senior Business Analyst, you will be:

• A subject matter expert in business requirements analysis, business process re-engineering and continuous improvement.
• A champion for user needs working with program owners, provincial departments, and other levels of government and jurisdictions in the research, analysis, development and implementation of human centered services.
• Part of a multi-disciplinary team working alongside project managers, product managers, service designers, and software developers.

QUALIFICATIONS AND EXPERIENCE

The successful candidate will possess a bachelor’s degree plus six (6) years related experience; or an equivalent combination of training and experience may be acceptable.

The ideal candidate will have proven experience in the following:

• Leading business requirements analysis and business process transformation for large, complex projects.
• Expert ability to document existing and future-state business processes; define and document functional requirements; conduct information flow analysis and process modelling; develop the plan to rationalize, align and transform business processes.
• Knowledge and experience in standard business analysis processes and methodologies, as well as digital service delivery and agile methodologies.
• Superior interpersonal, consensus building and team building skills, with the ability to interact effectively and develop strong relationships with staff at all levels.
• Facilitation, negotiation, and acting as a liaison with large client and stakeholder teams, including executive and senior management teams within and across partner organizations.
• Problem solving, analytical thinking and decision making, and managing complex and competing needs.
• Strong written and verbal communication skills.
• Experience helping teams to manage and visualize outcomes, prioritize work and adhere to agreed minimum viable (MVP) scope.
• Demonstrated experience creating, maintaining, and prioritizing product backlogs using tools such as Jira, GitLab and Miro.
• Experience in supporting and/or performing functional testing, QA testing, coordinating user acceptance testing, and analyzing formal test results.

• Lead and conduct business analysis activities for the delivery of digital products and services in consultation with business partners to identify and document opportunities for transformation, realize program and operational savings, improve client service and attainment of strategic goals.
• Develop a deep understanding of business requirements and user needs, and champion these in the delivery of digital product features.
• Work with service designers to take a user-centered approach to integrate business requirements with user needs.
• Work with product managers to define, explain and iterate a product vision that is compelling to business partners, users, team members and stakeholders.
• Define user stories based on evidence.
• Advise on the approach to requirements management within a project or program.
• Work with product managers and business partners to create, maintain and prioritize the product backlog.
• Assess the feasibility of changes and recommend new approaches.
• Develop or apply communication strategies to build relationships, using informal and formal channels to engage with stakeholders at all levels, resolving conflict where required.
• Work with other digital professionals to design and develop system and user interfaces, identify gaps in functionality and assess the effect of proposed software changes on users or the organization.
• Communicate with our business partners clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs.
• Lead change through influence and collaboration across a matrix organization in a highly fluid environment.