Senior Business Analyst at Q2

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Technical Writing, Financial Services, E-Commerce, Agile Methodologies, Process Mapping, Documentation, Communication, Problem Resolution, Teamwork, Organization, Dataflows, Requirements Gathering, Customer Interaction, Lending Solutions, Software Development

Industry

Financial Services

Description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is seeking a Sr. Business Analyst to join a high-performance team that is pushing the boundaries of technology to deliver, implement, and support custom code for clients. The goal of the role is to operate across mortgage, auto lending, corporate lending, invoice financing, and asset finance products. The role involves working closely with business stakeholders, product managers, engineering teams, and external partners to deliver scalable, compliant, and customer-centric lending solutions. Key responsibilities include conducting discovery sessions with clients and prospects to: Elicit, analyse, and document business, functional, and non-functional requirements across multiple lending products Translate complex business and regulatory requirements into clear functional specifications, supporting end-to-end delivery across digital lending platforms. Conduct process mapping (AS-IS / TO-BE) for loan origination, credit assessment, pricing, approvals, settlement, servicing, and collections Develop BRDs, FRDs, user stories, acceptance criteria, and process flows The role requires the ability to effectively communicate with Clients, Developers, and Management to ensure all needs are met in a timely manner. RESPONSIBILITIES • Work with customers and vendors to define business requirements • Create requirements and dataflows that bridge business requirements and technical requirements • Document and communicate business requirements to the Q2 development teams • Create and maintain documentation that both defines the scope and provides a mechanism for the FI to utilize new features • Work with support teams to troubleshoot production issues as they relate to business requirements. • Work effectively in an agile environment • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor's degree in (relevant degree) and 8+ years of related experience; or an advanced degree with 6 years of experience. • B.S. or B.A in Business, Engineering, Architecture, Communications or related field preferred • Technical writing background a plus • Experience in financial services or e-commerce is preferred • Equivalent combination of education and experience acceptable • Excellent verbal, written and interpersonal skills with all level of employees • Strong teamwork, organization, and problem resolution skills • Excel and presentation skills • Self-starter with proven ability to deliver results This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Mission In 2004, Q2 founder Hank Seale set out to build a different kind of company. Our mission, to build strong and diverse communities by strengthening their financial institutions, is at the heart of everything we do. Vision Our vision is to create meaningful financial experiences throughout the financial journey so our customers can focus on building lasting relationships with their account holders. To get there, we combine the must-haves of digital banking – feature functionality, operational excellence and integrations – with the next-generation of technology principles: data-driven insights, open technology and design thinking. We call this philosophy FinX, and it spans everything we do, from product development and platform architecture to how we hire. Values Providing superior software and service starts with our purpose-built culture, defined by our Ten Guiding Principles. These principles were established by Hank Seale, our founder, and have served as a constant reminder of how Q2 employees should conduct themselves with peers, customers, and partners for 15 years. Building something different and special takes the right kind of people, and we hope you’ll join our team.

Responsibilities

The Senior Business Analyst will work closely with business stakeholders and engineering teams to deliver scalable lending solutions. Key tasks include conducting discovery sessions, documenting requirements, and ensuring compliance with business needs.