Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That’s why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Being part of “DDIT R&D”, the “Veeva Vault Solutions Team” is responsible for currently four business applications running on the platform “Vault” provided by the vendor “Veeva”. Our team of ca. 27 colleagues, coming both from R&D IT and R&D business and based in Darmstadt and Bangalore, takes care for the smooth operations and further development of the applications, runs associated projects and provides business and technical support to the worldwide end user community coming from almost all R&D business functions in Healthcare and beyond.
As the Lead Expert in Quality, you will play a pivotal role in our team as a “translator” between business needs and IT capabilities. Your primary responsibility will be to assess/ analyse Business requirements coming from the R&D user community as well as functionalities regularly offered by Veeva as releases for the Quality Vault system and align with regards to the system configuration. You will ensure that the system configuration meets the evolving needs of our stakeholders while adhering to industry best practices.

Key Responsibilities:

• Requirements Analysis: Collaborate with R&D teams to gather and document business requirements, ensuring a clear understanding of their needs and expectations.
• System Configuration: Analyze Veeva Vault Quality functionalities and align them with business requirements, facilitating optimal system configuration.
• Process Documentation: Create detailed process maps and documentation to support system configuration and user training.
• Knowledge Transfer: Develop and maintain internal training materials and knowledge transfer documents to empower teams in effectively utilizing the Veeva Vault Quality system.
• Collaboration: Work closely with the Technical Support Team, System and Process Leads, and the Change Board to ensure seamless integration of new functionalities and processes.
• Continuous Improvement: Participate in regular reviews of system performance and user feedback to identify areas for improvement and implement necessary changes.

Who you are:

• Higher degree in a scientific discipline or related work experience
• At least 5 years of professional experience in a pharmaceutical company or service provider, thereof at least 3 years in Regulatory Affairs
• Extensive practical hands-on experience in regulatory quality management (tools) incl. data governance
• Veeva White Belt Certification (nice to have)
• Demonstrated experience in managing system administration support (1st and 2nd level) in a regulated environment (incl. computer systems validation)
• Demonstrated experience in managing business-related technology and data transfer projects
• Excellent Microsoft Office know how (in part. MS Excel)
• Strong organizational and planning skills and independent working
• Strong analytical problem-solving skills incl. quick comprehension
• Strong stakeholder management skills
• Strong communication skills, incl. demonstrated experience in customer communication and presentation
• Strong customer orientation and service mentality
• Meticulous working style and quality awareness
• Demonstrated experience of working in intercontinental teams, collaborative mindset
• Assertive, proactive, flexible, speak up personality
• Excellent written and spoken communication skills in English (knowledge of German is an asset)

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity