ABOUT US

At Racing and Wagering Western Australia (RWWA), we’re proud to be at the heart of the vibrant racing industry which unites communities across the state. With more than 24,000 people contributing to a sustainable future for racing in Western Australia, RWWA oversees thoroughbred, harness, and greyhound racing while operating the TAB. Our TAB services include over 300 off-course retail outlets, a call centre, and online betting platforms.
We are a values-driven organisation, embracing Respect, Accountability, Connection, and Excellence in everything we do. At RWWA, you’ll find a unique and dynamic environment where challenging work is paired with a strong sense of camaraderie and purpose. Join us and be part of an exciting future in the racing and wagering industry.

THE OPPORTUNITY

We’re looking for a highly skilled and driven Senior Business Analyst to join our dynamic team. In this pivotal role, you’ll have 5+ years’ experience working on large scale projects. You’ll bridge the gap between business needs and software development by working across a key project about to commence, to define requirements, engage stakeholders, and help deliver a large-scale program of work.
If you’re passionate about solving complex problems, thrive in a fast-paced environment, and excel at bringing people together, we’d love to hear from you.

QUALIFICATIONS AND APPROACH

We are looking for someone with the following behavioural and technical skills:

• Tertiary qualification in Business, Information Systems, or equivalent experience.
• 5+ years of experience in large scale project development and delivery environments.
• Proven experience in business analysis, software testing, or development environments.
• Strong understanding of Agile methodologies and project management frameworks.
• Able to build strong relationships with stakeholders at all levels, fostering engagement and support for business objectives.
• Uses clear and compelling communication to influence stakeholders and ensure alignment.
• Highly experienced in business analysis tools and techniques such as process mapping and requirements gathering (e.g., Jira, Confluence, Miro, Lucid chart, Visio and the MS suite).
• Capable of troubleshooting and resolving complex business and technical issues.
• Maintains a continuous improvement mindset, identifying and implementing best practices to enhance the business analysis processes.

WHAT YOU’LL DO

• Lead the gathering, analysis, and documentation of functional and non-functional requirements on a large-scale company-wide program of work.
• Collaborate with cross-functional teams, including developers, testers, SMEs, and product owners.
• Facilitate workshops, interviews, and other elicitation techniques to understand business needs.
• Deliver high-quality documentation, user stories, and process maps to ensure project clarity and success.
• Engage stakeholders at all levels to manage expectations, align goals, and track benefits.
• Identify and implement opportunities for process improvement and operational efficiency.
• Assist with business case development, project scoping, and post-implementation reviews.