Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

We are currently seeking an experienced Business Analyst to join our IS team on a 12-month fixed-term contract, with a strong possibility of extension.

About the Role

Reporting to the Senior Project Manager, you'll play a key role in delivering business and technology transformation initiatives across the organisation. Working closely with business leaders, operational teams, technology specialists and vendors, you'll help translate complex business needs into practical solutions that improve processes, systems and outcomes.

This role will see you involved across the full project lifecycle, from discovery and requirements gathering through to solution delivery, testing, business readiness and benefits realisation.

Key Responsibilities

• Lead requirements gathering, process analysis and solution design activities
• Facilitate stakeholder workshops and drive business engagement
• Document business, functional and non-functional requirements
• Develop process maps, user stories and key BA artefacts
• Support testing, defect management and solution validation
• Assess business impacts and support change readiness
• Identify risks, dependencies and process improvement opportunities
• Partner with business and technology teams to deliver successful outcomes
• Contribute to project governance, reporting and continuous improvement initiatives