Senior Business Analyst Remediation at AustralianSuper

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Remediation, Requirement Definition, Methodology Documentation, Data Analysis, Stakeholder Management, Workshop Facilitation, Compensation Methodologies, RG277 Compliance, Waterfall, Agile, Problem Solving, Written Communication, Verbal Communication, Issue Escalation, Excel Proficiency

Industry

Financial Services

Description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members. Your New Role In this 12‑month contract, you will use your senior business analysis expertise to support the Fund’s remediation activity. You will be a key contributor to the design, development and embedding of a scalable, simple and repeatable approach to delivering appropriate and sustainable remediation outcomes for members to restore them to the position they would have been in had the error not occurred. You will work closely with teams across the Fund to define remediation requirements, write and document methodologies, and support the delivery of large and complex remediation initiatives aligned with regulatory expectations, including RG277. To be successful you will have proven expertise working in complex and large remediations. You will be responsible for utilising your specialist BA and end to end remediation project knowledge to capture, manage and communicate all remediation requirements across the stakeholder groups in potentially multiple large and complex remediation initiatives simultaneously Key duties include but are not limited to: * Analyse incidents to determine remediation scope, methodology, member communication and payment approaches. * Document problem statements, assess relevant factors and present well‑reasoned recommendations. * Identify and document key data requirements and perform detailed analyse upon receipt. * Nurture and maintain internal relationships across all levels of the Fund. * Facilitate engaging workshops that allow diversity of thought to obtain the optimal objective * Define remediation and compensation methodologies, capturing rationale in line with RG277 requirements. * Switch between various project environments such as Waterfall, Agile and a hybrid of both dependent on the level of uncertainty. * Table recommendations for decision according to the Fund’s Policies, Standards and Procedures. * Ensure all decisions are recorded on Key Decision Registers and in line with delegated authorities. What You’ll Need * Significant experience authoring and obtaining approval of remediation documentation, including methodologies, compensation approaches and communication or payment plans. * Significant experience delivering end‑to‑end remediation initiatives. * Strong understanding of remediation guidance, including RG277. * Ability to build strong relationships and facilitate effective workshops. * Strong data analysis and problem-solving skills. * Strong written and verbal communication skills with the ability to present to senior stakeholders. * Demonstrated ability to escalate issues, manage variations and deliver outcomes. * Collaborative, adaptable working style with strong problem‑solving capability. * Proficiency in Excel, Word and PowerPoint. Life at AustralianSuper AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. What’s Next Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy. https://www.australiansuper.com/careers/candidate-privacy-notice [https://mcas-proxyweb.mcas.ms/certificate-checker?login=false&originalUrl=https://www.australiansuper.com.mcas.ms/careers/candidate-privacy-notice?McasTsid=20892&McasCSRF=e015018d80db77b71e2ce8371cb84680b28e47595fffb22bc018867df9f45b89&McasTsid=20892]   Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.

Responsibilities

The role involves using senior business analysis expertise to support the Fund’s remediation activity, focusing on designing and embedding a scalable approach to deliver sustainable remediation outcomes for members. Key duties include analyzing incidents, documenting methodologies, defining compensation approaches aligned with RG277, and managing requirements across complex initiatives.