Senior Business Analyst

at  Skyward Specialty Insurance

Overview:
Skyward Specialty is a property and casualty insurance holding company formed in 2007. Based in Houston, Texas, and with staff throughout the country, Skyward Specialty provides admitted and non-admitted solutions to retail and wholesale distributors, managing general agents and captive markets. We have built highly respected businesses in specialty lines including management professional liability, medical stop loss, surety, E&S property and liability, and large commercial property, as well as multi-line solutions for the energy, trucking and construction industries.
At Skyward Specialty, we approach this business differently. In fact, we’re different from most others in our industry in just about every way. We have the spirit of a start-up with the security of nearly $1.7 billion in Written Premium. We put immense brain power and energy into finding greater insights to uncover better opportunities for our clients, partners, and people. We think at a higher level, so they can succeed at a higher level.

KNOWLEDGE, SKILLS, AND ABILITIES

• A curious and analytical mindset focused on finding solutions to difficult problems.
• Strong documentation and organizational skills are necessary.
• To exhibit a confident, engaging communication style incorporating both written and verbal communication skills.
• Experience/Knowledge of Commercial Insurance and/or Underwriting or Claims systems.
• Experience in developing business and functional requirements.
• Ability to multitask in a fast-paced environment at various stages of completion.
• Ability to translate highly technical specifications into clear non-technical requirements and functional design documents
• Advanced skills in Microsoft Office applications, specifically SharePoint, Word, Excel, and Outlook. Visio and Power BI skills are a plus.

QUALIFICATIONS, EDUCATION AND EXPERIENCE PREFERRED

• 4-year college degree OR 10+ years of work experience as a Business Analyst
• 5+ years P&C Insurance industry experience
• 1 Commercial Insurance Designation
• Experience with Agile, Iterative and Waterfall project methodologies

• Responsible for developing and maintaining trusted business relationships, driving the greatest possible business value from technology to meet the business needs and organizational goals.
• Influential analytical and problem-solving to communicate solutions in both technical and user-friendly language.
• Collaboration in the planning, designing, development, and deployment of new applications and enhancements to existing applications.
• Work with business stakeholders and project managers to develop business requirements and project implementation strategies.
• Effective collaboration with customers and vendors on cross functional teams to explore options to meet customer requirements.
• Ensure the full systems lifecycle process is adhered to, overseeing ticket and project solutions through the entire implementation process.
• Develop test cases, perform testing, and manage user testing to ensure requirements are met for system modifications.
• Generation of weekly / monthly reports.
• Perform data analysis to identify anomalies, trends, and areas for improvement.
• Analyze and resolve HelpDesk issues.
• Mentor and coach analysts team members
  Qualifications: