WHY SUPERDRUG?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

• Build strong relationships with key business stakeholders and help translate business need statements into business requirements.
• Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projects
• Manage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as needed
• Work with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.
• Help with roadmap planning for your relevant application area
• Responsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teams
• Line management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedback
• Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projects
• Perform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional and non functional), process redesign, functional design, documentation and supporting in defect analysis/ management
• Ensure traceability from requirements through to test cases/ results
• Understand and articulate the commercial value / cost of change relationship to support recommendations and priority decisions
• Facilitate business alignment where required on cross functional projects
• Assist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the business
• Create and/or review user manuals, procedures, and any related user documentation
• Support any third party selection process by providing input regarding the business requirements
• Support the review of any third party contracts ensuring that the needs of the business are met
• Contribute to post-implementation reviews to incorporate learning into future project
• Occasionally undertake project management activities on small, discreet pieces of IT change work