Senior Business Analyst at Sysco

, , Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Product Specification Development, Agile Methodology, User Story Writing, Backlog Refinement, Market Research, Competitor Analysis, Business Process Analysis, Functional Testing, Data Analytics, Stakeholder Management, Requirement Traceability, KPI Definition, Negotiation, Logical Analysis, Technical Writing

Industry

Food and Beverage Services

Description

JOB DESCRIPTION Senior Business Analyst Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry. Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion. Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer. The Opportunity: We are currently on the lookout for talented Senior Business Analyst to join our team. Responsibilities: Liaise with the on-site product manager / PO teams to develop product specifications. Collaborate with Product Owners and stakeholders to define business outcomes, success metrics, and requirements, translating them into quality business solutions and effectively communicating them across teams. Work closely with delivery and product teams to support product discovery and strategic roadmap initiatives through market research, competitor analysis, business process analysis, and the identification of opportunities for innovation, continuous improvement, and effective business solutions. Coordinate approval processes and clearly and confidently articulate user, business, and functional requirements to all concerned stakeholders including the management team, software engineering team, and quality assurance team. Proactively resolve open issues and work with the delivery teams to address key defects. Act as the conduit between the product and delivery teams and ensure high level requirements are translated into the level of detail required through backlog refinement activities, user stories, acceptance criteria, and supporting artifacts. Effectively plan, manage, and deliver requirements/BA tasks and activities and meet the required project deadlines and targets with a strong focus on the quality of the product/solution. Manage functional test suites and coordinate in-house training and product demos to ensure solution quality, data integrity, and successful business adoption. Maintain traceability between business objectives, requirements, user stories, testing activities, and delivered solutions. Requirements Bachelor’s degree in IT, management, economics, or finance; a master’s degree will be an added advantage. 2 - 4 years’ experience in a similar role. Experience working with software models; mainly Agile, RUP, and waterfall models. Professional certifications such as CBAP/PMP/ACP will be an added advantage. Ability to interface with onsite staff and function as the single point of contact for requirements. Exposure to data analytics, reporting solutions, KPI definition, or business intelligence platforms such as Tableau, Power BI, or similar tools will be an added advantage. A passion for innovative product design and the ability to foresee business trends. Excellent logical and analytical skills, with a strong eye for detail. Ability to analyze business processes, data flows, and identify opportunities for process and data quality improvements. Excellent communication skills, particularly written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications. Curiosity and the ability to acquire domain and technical knowledge rapidly. Excellent interpersonal and negotiation skills. Curiosity and awareness of emerging technologies such as AI, automation, analytics, and digital product innovations. Should have strong leadership, management, and organization skills, including the ability to ensure schedules are met with a strong focus on quality. Benefits: US dollar-linked compensation Performance-based annual bonus Performance rewards and recognition Agile Benefits - special allowances for Health, Wellness & Academic purposes Paid birthday leave Team engagement allowance Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws Overseas travel opportunities and exposure to client environments Hybrid work arrangement Sysco LABS is an Equal Opportunity Employer. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Responsibilities

Liaise with product managers and stakeholders to define business outcomes and translate them into detailed functional requirements and user stories. Coordinate between product and delivery teams to manage the backlog, ensure solution quality, and drive successful business adoption.