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Business Analyst - Payments Transformation

£500 per day | Outside IR35 | 4-Month Initial Contract

We are supporting a specialist consultancy delivering a major transformation programme within a global payments organisation.

We are looking for an experienced Business Analyst to support a complex transformation focused on the end-to-end payments journey, beginning with customer acquisition and looking across the wider process, data and technology landscape.

This is an initial 4-month Outside IR35 contract requiring a strong BA who can quickly get underneath a complex environment, work with senior SMEs and translate business problems into clear processes and requirements.

The work will involve understanding the existing landscape across:

• Customer acquisition and onboarding
• Prepaid payment processes
• Operational workflows
• Business rules
• Data and data flows
• Technology and system touchpoints
• Controls and governance
• Cross-functional hand-offs
• Customer and operational outcomes

The BA will help establish the As-Is, identify pain points and gaps, and support the definition of the To-Be operating processes and requirements.

The Role

This is a hands-on BA requirement sitting between business, product, payments and technology stakeholders.

You will:

• Lead requirements elicitation and analysis
• Map end-to-end As-Is and To-Be processes
• Facilitate workshops with business, technology and subject-matter experts
• Analyse complex processes, data and business rules
• Identify pain points, gaps, duplication and inefficiencies
• Understand system and process dependencies
• Map data flows and information requirements
• Translate business needs into clear, structured requirements
• Challenge assumptions and validate requirements using data and evidence
• Maintain requirements traceability through delivery
• Support prioritisation and solution development
• Work closely with technology and delivery teams
• Support testing, UAT, implementation and business readiness
• Provide clear documentation and visibility across the programme

What We're Looking For

We are looking for an experienced Business Analyst with a strong background in complex transformation environments.

Ideally, you will demonstrate:

• Strong Business Analysis and requirements-gathering experience
• Payments, banking or financial services experience
• Excellent process mapping capability
• Strong data analysis skills
• Experience defining As-Is and To-Be processes
• Ability to understand complex business and system interactions
• Strong workshop facilitation
• Experience working between business and technology teams
• Requirements traceability and governance experience
• Strong stakeholder management, including senior SMEs
• Experience supporting testing, UAT and implementation
• Ability to work effectively in ambiguity and establish structure quickly
• Comfortable challenging stakeholders and asking the right questions

We are particularly interested in BAs who know how to draw expertise from SMEs, interrogate complex processes and data, identify what matters and translate it into something that can be delivered.

Contract Details

Rate: £500 per day

IR35: Outside IR35

Duration: 4 months initially

Sector: Payments / Financial Services

Start: 1st September 2026

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