POSITION OVERVIEW

The Government of Ontario is implementing initiatives under Bill 5 – Protect Ontario by Unleashing Our Economy Act 2025. This role supports a License and Permit System based on Salesforce Public Sector Foundation, with potential assignment to Bill 5–related projects as needed.
The Senior Business Analyst will provide end-to-end business analysis services, managing user stories in Azure DevOps, leading requirements gathering, conducting stakeholder engagement, and ensuring quality deliverables to support large-scale digital product development.

MUST-HAVE SKILLS & EXPERIENCE

• Experience with Salesforce, Azure DevOps, Microsoft Visio, Microsoft Project, and Miro boards.
• Familiarity with Ontario Digital Service Standard, Ontario Service Design Playbook, and Digital First Assessment approach (Pre-Discovery to Live).
• Strong knowledge of digital product development, implementation, and lifecycle management.
• Proven experience with Agile, Scrum, Lean, and DevOps methodologies.
• Demonstrated expertise in developing epics, features, user stories, and managing product backlogs.
• Skilled in facilitating JAD sessions.

2. TECHNICAL SKILLS

• Experience translating requirements into epics, features, and user stories for Salesforce.
• Skilled in DevOps requirements capture and Microsoft productivity tools.
• Experience in data analysis, migration, mapping, and specification documentation.

4. SOFT SKILLS

• Exceptional analytical, problem-solving, communication, and negotiation abilities.
• Proven track record in risk/issue management and reporting.

5. PUBLIC SECTOR EXPERIENCE

• Prior government or public sector experience preferred.
  Job Type: Fixed term contract
  Contract length: 9 months
  Pay: From $65.00 per hour

Application question(s):

• How many years of experience do you have working with Salesforce, DevOps, Microsoft Visio, Microsoft Project, and Miro boards?
• How many years of experience do you have applying the Ontario Digital Service Standard, Service Design Playbook, and Digital First Assessment approach (Pre-Discovery to Live)?
• How many years of experience do you have in digital product development, implementation, and management?
• How many years of experience do you have working in Agile, Scrum, Lean, and DevOps environments?

Work Location: Hybrid remote in North York, ON (M7A

• Manage and update user stories in Azure DevOps, including acceptance criteria, backlog items, product roadmap input, and pre-release validation/testing.
• Collaborate with QA to build test cases, scenarios, and test data.
• Facilitate JAD sessions, workshops, interviews, and mock-ups to gather requirements.
• Lead business analysis aligned with OPS Unified Project Management Methodology, Enterprise Architecture, and Systems Development Methodologies.
• Translate business/data requirements into developer-ready specifications.
• Conduct business, process, and data modeling; define business rules, non-functional requirements, and conceptual/logical data models.
• Develop business cases, cost-benefit analyses, and feasibility studies.
• Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
• Ensure compliance with AODA and related accessibility standards.
• Manage knowledge transfer activities throughout the project and during close-out.