Grade A - £52,737 (National) or £58,409 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. Please note for part time roles – this will be pro rata.
Contracted Hours: Full time 37 hours per week
Location: Homebased - with travel, including to our London office
Closing date: Sunday 24 August 2025 at 11.59pm
Assessment: To be held in person, consisting of an interview and a short presentation

RELEVANT EXPERIENCE

Describe how your previous roles have prepared you to lead complex business change initiatives. Highlight examples of:

• Strategic planning and delivery of change programmes
• Leading cross-functional teams or multi-agency collaboration
• Managing risks, dependencies, and benefits realisation

SHOW US

We’ll be looking for the following in your application:

• Proven experience leading business change in complex environments
• Strong stakeholder engagement and communication skills
• Expertise in change management methodologies and tools
• Ability to manage resistance and drive adoption of new ways of working

YOU MUST HOLD AT LEAST ONE OF THE FOLLOWING RECOGNISED QUALIFICATIONS:

• APMG Change Management
• Certified Change Management Professional
• Prosci Certified Change Practitioner
• APM Project Management Qualification

NEXT STEPS

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description
If you’d like an informal chat about the role contact – Zoe Morrissey, Title; Zoe.Morrissey@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

EQUITY FOR ALL

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

IN THIS ROLE, YOU MIGHT:

• Lead and implement change strategies and plans across a complex programme / projects / change initiatives
• Manage stakeholder engagement and business readiness
• Support the adoption of new systems, processes, and behaviours
• Coach and mentor others in change management best practice
• Ensure benefits realisation and continuous improvement
  The role
  You’ll be part of the Business Change function within Performance and Delivery, working closely with colleagues across the organisation to deliver strategic priorities. You’ll bring a strong understanding of change management principles and a collaborative approach to influencing cultural change.

Describe how your previous roles have prepared you to lead complex business change initiatives. Highlight examples of:

• Strategic planning and delivery of change programmes
• Leading cross-functional teams or multi-agency collaboration
• Managing risks, dependencies, and benefits realisatio

Share the strengths you bring to this role, particularly in:

• Influencing and engaging senior stakeholders
• Driving cultural and organisational change
• Navigating ambiguity and enabling innovatio