Overview:
To assist in the improvement of PHC’s Health Services business processes and systems through the identification, analysis, and recommend actions for improvement. Provides systems support of operating and business goals of the health plan as a whole. This position collaborates with the Finance, Information Technology (IT) and Data Warehouse (DW) teams to develop and support organization-wide reporting. The incumbent participates in gathering and documenting report requirements. Responsible for designing, building and administering reporting solutions for requesting departments. Assists departmental Business/Data Analysts in developing reports using the available Business Intelligence (BI) tools. Will develop ad-hoc reports for business users as applicable. Participates in the design and development of the reporting infrastructure using SQL Server technologies and BI reporting tools (Tableau, SAS, Business Objects).

Responsibilities:

• Analyzes data output from a variety of sources, analyze trends, and develop forecasts.
• Develop reports from database systems using Business Intelligence tools i.e., Business Objects, Tableau, dashboards, SQL.
• Schedules production reports using business scheduling software.
• Supports user training, testing, documentation, and the roll-out of reports and end-user reporting tools.
• Works collaboratively with various departments to identify data needs and create tools and reports as needed for process improvement.
• Provides support to end users through identifying, researching, and resolving technical problems as time permits.
• Monitors external entity requests for HealthPlan data, assuring that proper information is secured and requests are approved for determination of appropriateness.
• Tracks and monitors reported problems to ensure timely resolution.
• Serves as a subject matter expert across the organization and assists users with reporting (including ad-hoc reporting) and analysis activities and tools.

Qualifications:

EDUCATION AND EXPERIENCE

Associate degree in computer related field; minimum five (5) years of experience with proficiency in an automated environment; some IT or Finance experience preferred.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

• Analyzes data output from a variety of sources, analyze trends, and develop forecasts.
• Develop reports from database systems using Business Intelligence tools i.e., Business Objects, Tableau, dashboards, SQL.
• Schedules production reports using business scheduling software.
• Supports user training, testing, documentation, and the roll-out of reports and end-user reporting tools.
• Works collaboratively with various departments to identify data needs and create tools and reports as needed for process improvement.
• Provides support to end users through identifying, researching, and resolving technical problems as time permits.
• Monitors external entity requests for HealthPlan data, assuring that proper information is secured and requests are approved for determination of appropriateness.
• Tracks and monitors reported problems to ensure timely resolution.
• Serves as a subject matter expert across the organization and assists users with reporting (including ad-hoc reporting) and analysis activities and tools