Achievement of Sales Target and Key Account Management

• Take ownership of strategic or high-value clients if provided by the sales manager, ensuring long-term retention, account growth, and contract renewals.
• Generates, maintains and monitors a robust sales pipeline for generations of new business by building and optimizing sustainable and profitable relationships with potential clients and accurately reports the same to senior management
• Achieves sales objectives with respect to value, product and service mix etc.
• Coordinates and sends proposals and tender submissions
• Identifies key decision makers, leverages opportunities to promote and sell company products and services
• Works in coordination with the sales manager to devise strategies to generate optimal repeat business from existing clients
• Works in coordination with the sales manager to devise strategies to cross sell and up-selling to existing clients.
• Maintains a keen knowledge of the portfolio of products and services offered by ZAJEL and developing and implementing sales strategies for each of these to achieve the desired business objectives
• Creates and executes effective direct and indirect sales strategies to ensure customer knowledge and communication as well as expand ZAJEL’s customer reach.
  
  

Strategic Sales Planning and Forecasting

• Contribute to sales forecasting, target segmentation, and market mapping.
• Share insights on competitor activity and potential business opportunities.
• Provides input for medium term planning to the company’s top management
• Attends forecast meetings and provide inputs and assistance as required
• Responsible for assisting the sales manager in the development of the sales strategy
• Interacts with other business units (project and development teams, research and development, marketing) to plan, negotiate and interpret information on ZAJEL’s products and services

Client Management and Customer Relationship Management Support 

• Assist the sales team in maintaining strong relationships with existing customers, helping to resolve escalations and ensuring consistent client satisfaction across all accounts.
• Build and promote strong, continuing customer relationships by partnering

with them and understanding their needs

• Manage client relations by soliciting and logging client feedback
• Support in the process of integrating and on-boarding clients/sellers