Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

EDUCATION AND EXPERIENCE

Bachelor’s degree from four-year college or university in Business, Accounting, Statistics or related field, or equivalent combination of education and experience. Minimum 3 years of related experience in underwriting required.

KNOWLEDGE AND SKILLS

• Demonstrated success servicing the Company’s clients and building and maintaining relationships with production sources.
• Proven sales and effective relationship management skills.
• Ability to apply fundamental to advanced Underwriting concepts, practices, and procedures in an area of specialization.
• Ability to read and interpret documents such as submissions, loss control reports, and standard policy form/endorsements.
• Demonstrated ability to lead special projects.
• Ability to mentor and train professional and support staff.

PHYSICAL REQUIREMENTS

• Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
• Role requires 50%-75% travel to meet with clients, attend industry events, and develop new business opportunities.
• Travel is usually limited to automobile but occasional air travel is required.
• Requires regular visits to outside locations such as producer’s offices.

PURPOSE OF THE JOB

The purpose of this job is to establish collaborative relationships with agencies and producers to understand external marketplace and underwrites within established performance standards. This role evaluates complex business for risk acceptability; matching price to exposure, loss frequency and severity for profitability, and rating plans/modifications for renewal retention. This role exists to ensure that the Company’s marketing and producer management objectives are met, through the generation and maintenance of a profitable book of business in accordance with Company goals and guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Drives and manages a profitable and growing book of business.

• Sells, services and maintains a producer force that can sell and control a profitable and growing book of business.
• Monitors the production and quality of assigned producers.
• Drives profitable sale of the Company’s products including increasing sales of existing products, and the introduction and selling of new products as they are developed.
• Develops the assigned producer group to improve the quality and quantity of the business we obtain from assigned producers.
• Serves as the primary Company contact and representative with existing and prospective producers.
• Keeps alert to industry changes, including WCIRB/NCCI rulings, forms, and coverage changes.

Prospects and develops new business.

• Prospects and prequalifies new producers to determine working relationship.
• Appoints new quality producers; sets and monitors production expectations with each Agency.
• Maintains a thorough knowledge of the geographic territory assigned with regard to production sources, competitor activity, and economic and demographic idiosyncrasies.
• Directs activities pertaining to industry affairs and trade show events including exhibiting, special events and lead generation follow up.
• Manages marketing research to help identify opportunities for management, product enhancements, new distribution channels and new geographic markets with growth potential.
• Supports strategic programs to promote new products, reposition existing products and integrate diverse corporate philosophies to support overall marketing and Underwriting efforts.
• Utilizes high level underwriting authority to effectively price Company’s products.
• Accepts or rejects complex risks, evaluating all risk characteristics (operations, financials, management, employees, prior experience, etc.) as compared to the average in its class and prices for profit within Company Underwriting guidelines.
• Quotes retro, deductible plans, and other more complex pricing products and has a solid understanding of their various components.
• Conducts customer presentations explaining these plans in detail.

Delivers superior customer service through collaborative relationships.

• Provides production support through producer visitations and by participating in underwriting and production presentations.
• Provides personal assistance to agents and insureds through regular visits to outside locations such as producer’s offices.
• Utilizes company technology to be available to customers when needed.
• Effectively communicates decisions and resolves agent/customer concerns promptly.
• Presents Agency Management solutions to agency principals and ICW management team.

SUPERVISORY RESPONSIBILITIES

This role does not have direct reports but may mentor and/or train junior team members.